File a Complaint against Amazon India
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How to resolve Amazon India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Package not delivered Open
I have placed an order on and was promised to deliver the product on **th of July. On **th I got an e-mail addressing that the product is ready for pick-up from the store, as I opted to pick up the product from the store. When i called up the s...
Aug 05, 2018 by Sreejith Premlal
Amazon India - Received Empty Package, order id : 405-9412145-7509925 Open
I ordered gold necklace and earrings from amazon on **th may ****. Then i received a empty package on **th jun ****, i immediately raised a complaint and they asked me to wait for two weeks for refund, then after that they raised atoz claim and...
Aug 03, 2018 by Eswara Srinivasa Lanka
Amazon India - Package not delivere Open
Placed Ellica chimney order - * quantity on **th and the product delivered on **th with * qty. Courier agent said another will be delivered in couple of days as they received only *. After couple of days raised complain through customer support...
Aug 02, 2018 by rajesh kumar
Amazon India - My Order Not Delivered Open
Hello Amazon I Am Ravi Yadav From District Faizabad State Uttar Pardesh Are you going to misbehave with me to help such after its prime customer of booked July ** order July ** to meet me on July ** when his debt out was that you ask me Rudlly...
Jul 29, 2018 by ravi yadav
Amazon India - Exchange of my original laptop is still under process Open
I have placed a order during exchange offer. New laptop: Asus Exchange laptop which needs to taken: Sony Vaio Wrongly taken laptop: Acer...
Jul 27, 2018 by Chunnu Agrawal
Sir, So far we have not received any refund /reply. The matter is as follows.; I ordered to purchase a redmi note * black ** gb mobile from your site/store vide order no. ***-***-****-******* dated * july **** which was delivered to me at...
Jul 26, 2018 by LAL SINGH
Amazon India - Customer unsatisfied with service and delivery Open
i ordered a product on amazon india during prime sale on **th july **** and they have provided expected delivery date as **th july ****. on **th i didn't receive any call/update from agent, but i found that order status as delivery attempt fail...
Jul 22, 2018 by Pavan Srirama Sai Vamsi Prabhakar Yellapragada
Amazon India - Delivery of faulty product and company is delibrately delaying return Open
I have purchased Roal Oak Bell Table from Amazon and was delivered to me in damaged condition.As per the process I had initiated a return request and was scheduled for thrusday **/**/****. Since then there delivery team has not picked up the i...
Jul 22, 2018 by anuj pratap singh chauhan
Amazon India - Packaged not delivered Open
I had ordered a Fujifilm *.* out of * stars * Reviews Fujifilm Instax Mini * Cobalt Blue Festive Pack Instant Camera (Blue) from Amazon India on *th July **** as a birthday gift for my sister in law by using my aunties Amazon Prime account. ...
Jul 16, 2018 by MohmadZahid Patel
Amazon India - Package not delivered since more then a month Open
sir i am sanjoy booked an order in Amazon india on **june having order id ***-*******-******* and the Tracking id BW*********IN but till now i have not received the product when i ask amazon customer care about this they are telling that some b...
Jul 16, 2018 by SANJOY KUMAR MOHANTY
Amazon India - Got Stone in the package Closed
I ordered cctv camera from amazon and as soon as I opened the box, I found stone inthe box and this is really bad experience with amazon and i seriously hate it, please help me to get my money back...
Jul 16, 2018 by sanjay singh rathore
Amazon India - Wrong package delivered Open
I ordered a laptop, but they delivered me a wrong laptop.It was mentioned in the specs of the laptop that it has Nvidia mx*** graphics (in the amazon website) but the product delivered to me had mx *** graphics. Moreover, they first said that t...
Jul 05, 2018 by Rahul
Amazon India - Bill/Invoice and warranty card not delivered Open
I bought cp plus * hd cctv Cameras (*mp) with *Ch. hd dvr Kit on **/**/****. The product has * (two) years warranty. But I have not received cash memo bill or tax invoice of the product along with the order. Now my product is out of order since...
Jun 29, 2018 by Amitabha Deb
Amazon India - Package not delivered Open
I have ordered food for my dog from Amazon India. From the last one week they are saying that they will deliver it today. Whenever I calls them, they say that the delivery boy is not able to contact me. I re verified the number as well. It was ...
Jun 28, 2018 by Vijay singh
Amazon India - Unbelievable customer service Closed
My order was placed and tracking id *************and it was stated they try to deliver it and it was failed to attempt . I called Amazon regarding the issue yesterday they said everything fine and the ticket was updated wrongly . Today I got t...
Jun 25, 2018 by Christopher
Amazon India - Package Not delivered Open
I have ordered * items from amazon on **'st May. Final Details for Order #***-*******-******* * . of: Urban Living Nylon Multipocket Handbag Organizer - Maroon (Handbag Oranizer - Maroon) -Price *** *. Accessorize Women's Tote Bag (Tan) _pri...
Jun 22, 2018 by Preeti Sharma
Amazon India - Amazon Cashback Not Received Closed
I am a regular customer of Amazon India & the sole reason for this complaint/feedback is to serve as an eye-opener to the wrong doings & CHEATING methods on Amazon India. Issue: I had purchased Movie Tickets for the movie Race* on Jun ** thr...
Jun 21, 2018 by Manas K
Amazon India - Wrong product delivered Open
I ordered a mobile phone on *th June, **** on Amazon India along with several other products. A box was delivered to me on **th june containing * products. Amazon notified that mobile phone along with other product has been delivered. When I op...
Jun 20, 2018 by Anurag Sharma
Amazon India - No option to remove money from wallet Closed
Hi, I had ordered for a Costly item (worth Rs. **,***/- from amazon india) - which turned out to be defective / damaged. So I returned the item and waited for a refund. The refund was issued - but the Amount was credited directly to my Wallet ...
Jun 20, 2018 by Altaf Nadaf
Amazon India - Amazon's customer care exicutive named sandesh Open
I chat with him regarding my order delivery essue but the way he talked with me was terrible and after that he didn't reply elme for ** minutes so that he can escape from review option....
Jun 16, 2018 by Jaydip katrodiya
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