File a Complaint against Amazon India
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How to resolve Amazon India complaints online
If you want to complain about a problem that relates to Amazon India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon India to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon India to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Item missing package opened Open
This is to inform you that I have placed an order "Redmi Note * (Aqua Green, *GB RAM ***GB Storage) - **MP Quad Camera & Full HD+ Display" on August *, ****. The Order #***-*******-*******. I placed another order woman Jeans on the same day, an...
Sep 10, 2020 by AMIT KUMAR ROY
Amazon India - Samsung Galaxy not delivered but showing Delivered Closed
I have ordered Galaxy M**s during amazon prime days on *th Sep **** and lenovo Legion Y*** on *th Sep ****, they send me the * products with single tracking id on **th I got the notification that my products will get delivered today but provide...
Aug 31, 2020 by Kumar Pratikchit
Amazon India - Refund Replacement of ORDER Open
I have purchased an OPPO A* **** with ORDER # ***-*******-******* dated **.**.****. I received this phone on **.**.****. When i have opened this phone I came to know that the SIM slot of the phone is not working and the IMEI number showing on ...
Aug 29, 2020 by Amit Solanki
Amazon India - Order Item accepted delivery is delay by 12 days Open
I have ordered a pc component on *th August, I received the majority of items by **th august and they provided me a returning date by **rd. One item motherboard got delayed by them to **th Aug (promised date was **th Aug), Now I am in loss beca...
Aug 13, 2020 by RATNESH SINGH PARIHAR
Amazon India - Account closed Open
My account has been closed from past * years saying there is another account' and due to their policy. I had done no error. They had closed account' abruptly . There is around *k+giftcard amount which they dint refund me...
Aug 09, 2020 by Sanjay K
Amazon India - Amazon product fraud Open
Dear team Voxya, I had received a faulty product (Mobile- POCO F*) from amazon. After I complained them, they told me to self return it to them, so i returned it via speed post. But amazon claimed that they have received a different product, ...
Aug 04, 2020 by Amit Nikam
Amazon India - Wrong Item received from Amazon Closed
I reported same day within * hours when i received item vide order no. ***-*******-*******, that received wrong item which i not place order. the item is useless for me. But i not received any positive response from Amazon till date. nor cha...
Jul 28, 2020 by Debasis Bhaduri
Amazon India - Package not delivered Open
I had ordered a phone from Amazon. The order date was of **th July and I was promised that the phone will be delivered by **th of July. I am a prime member and our deliveries are more on priority basis, however, due to the COVID situation I did...
Jul 27, 2020 by Kunal Patrawala
Amazon India - Amazon package not delivered but money debited from bank Open
I have ordered a refrigerator and it was supposed to be delivered on July **st ****. But till today I did not get that. I am asking them to cancel the order but they say they cannot cancel it as well. So my money is gone and am cheated by Amazo...
Jul 26, 2020 by Sandipan Mazumder
Amazon India - Refund Not Received Open
I ordered the following items from Amazon.in on date * June, **** of Rs. ***** *) LG ** L Convection Microwave Oven Rs.**,*** *) Ezee Garbage Bag - ** Pieces Rs.*** *) He Sarv Apalyala Kothe Nenar Rs.*** *) Milton Thermosteel Flip Lid Flask...
Jul 25, 2020 by Jayesh Karadkar
Amazon India - Received Empty Box Closed
We Received an empty box on **th-july-**. after calling to the customer Care they told us to wait for * to * days which is ending today(**th_july-**), Now they are telling me everything is ok from our side so you are not eligible for the refund...
Jul 24, 2020 by Keshav
Amazon India - Product is not working Open
I ordered Aquafresh Swift Water purifier from Amazon (worth Rs. ****/-). It was delivered on **rd May, ****. When I called for installation, I came to know that the service is not available in my town (Latur). I paid Rs. *** and get it installe...
Jul 23, 2020 by W Building
Amazon India - Refund not received Open
I placed an order of "Prestige Marvel Glass * Burner Gas Stove (Black)" on ** March **** and placed the request to return the same because I got the damaged product. Because of the lockdown in my city (Faridabad), I canceled that order after...
Jul 22, 2020 by Sourabh
Amazon India - Pick up done refund not issued Open
Order no. ***-*******-******* - This issue has been pendig since **th June with more than ** emails to Amazon India including its India head Amit Aggarwal and CEO Jeff Bezos. The item was picked up from me and later cancelled by the pick up t...
Jul 19, 2020 by Sushant Prakash
Amazon India - Refund not processed Open
Order no. ***-*******-******* - Issue pending for over a month now. I received a tampered product from Amazon which had a different product and not the Bose speakers. I immediately called up the escalation team and lodged my complaint. After hu...
Jul 18, 2020 by Sushant Prakash
I ordered pigeon induction on **th June which delivered on **th June and it was damaged. I placed replacement within * hour. On *nd July delivery declined to replace although he was having my replacement order then I asked him the reason he cal...
Jul 09, 2020 by Anand Gupta
Amazon India - Package not delivered Open
I ordered my product On **th June. The status of order was changed to delivered on **th June. But we did not get the product. Ever after complaining to the Amazon customer service, they could not investigate this mishandling....
Jul 04, 2020 by Mridula Singh
Amazon India - Package not delivered Closed
I had ordered Resmi note * pro from Amazon on **th June **** by flash sale and it was supposed to get delivered on **th June ****, but still I have not received the package, I called customer service *-* times for my package, but they every tim...
Jun 23, 2020 by VIPUL AKHEDI
Place Ordered ** May ****. Expected Delivery by * Jun ****. Now Showing Preparing for Dispatch. Was expected by * June, We’re sorry your package is late. We’ll email you as soon as we have a new delivery date and we’re making every effort...
Jun 20, 2020 by Nirmal Audichya
Amazon India - Package not delivered Closed
BEWARE OF AMAZON INDIA - A FRAUD COMPNAY I ordered Hawkins pressure cooker safety valve on ** May **** with full payment made and expected delivery was ** May. Package was no delivered to me kn ** th May and then I tracked the package on ** ...
Jun 02, 2020 by MK GHOSH
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