File a Complaint against Amazon India
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Amazon India
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How to resolve Amazon India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Amazon India - Amazon malpractice to earn extra from rejected exchange order Closed
On *th November **** placed an exchange order No.ORDER # ***-*******-******* for my old TV with a new TV. For this exchange Rs. **** was deducted. Additionally Rs. *** was taken as pick up charge against separate order No.# ***-*******-*******....
Nov 10, 2020 by Sujit C
Amazon India - Received a fake product even in replacement from amazon Open
On **/**/**** i received a pendrive (SANDISK CRUZER BLADE **GB) WHICH I ORDERED FROM AMAZON FOR *** RS.THE SELLER WAS BEST BUY INDIA PVT. LTD. WHEN I OPENED THE PARCEL AND SAW THE PACKET IT WAS LOOKING LIKE A FAKE PRODUCT AND WHEN I ...
Nov 10, 2020 by Syed Saquib Sayeed
Amazon India - Fake product Delivered Open
I have purchased a Dell Laptop Battery, Which stopped working within the warranty period. So, I contact the manufacturer Dell, after checking the images and bar_code of the battery, the told me that this is not a genuine dell battery and sugges...
Nov 09, 2020 by Saurav Kumar Pal
Amazon India - Pickup taken but refund not given Open
I had placed order from amazon and had sent them this email as well. I had placed an order from amazon carrying order no. ORDER # ***-*******-******* i.e.Protoner PR*IN* *-in-* Blend Multi Bench for Home Gym on **th October ****. I receive...
Nov 09, 2020 by Ashish Bharti
Amazon India - Package Not Delivered Open
Product not delivered. Order date **th October ****. The app shows delivered on **th October. When I contacted Amazon on **th October they told me the exchange policy got over on **th October **** and I cannot get an exchange of the product. Or...
Nov 07, 2020 by Himanshu Dhingra
Amazon India - Wrong item was delivered Open
I ordered a motherboard for my computer worth Rs.***** , and instead was delivered computer mouse worth Rs.***. I contacted amazon around * times and the customer care executive said that an executive would come by to pick up the wrong item and...
Nov 03, 2020 by Abijit P
Amazon India - Return Refund of Wrong Product Closed
Received Old Used Leather Shoes Instead Of Skechers Men's Overhaul-Primba Black Sneakers-* UK (** US) (*****-BBK). Now Amazon is saying that we have accepted your request to return the wrong item your received, but the Amazon Pickup servic...
Nov 02, 2020 by Sahil Garg
Amazon India - TV Installation not completed Open
Hi Team, This is to bring to your attention that I bought a OnePlus Y Series *** cm (** inches) Full HD LED Smart Android TV **Y* (Black) (**** Model) from Amazon India which was delivered on **th October. Invoice attached had a different cust...
Nov 02, 2020 by Sajjad Ahamed
Amazon India - Order Not Delivered Closed
I ordered a product from Amazon on **th of August **** during Amazon Great India Sale and the mentioned delivery time was **th of August ****. I contacted the customer service executive for more than ** times over telephonic conversation and ...
Oct 29, 2020 by Lakshayender
Amazon India - Fraud delivered wron defecient model of laptop Closed
Date ofpurchase: **/**/**** Description of incident:- Purchased LenevoThinkBook ** IML model **RV**DJIH with Microsoft office home & student **** lifetime edition but Seller delivered Lenevo ThinkBook ** IML model **RV**DDIH without Microsof...
Oct 14, 2020 by Dr Raj Kishore Singh
Amazon India - Return and Refund Issue Open
Hello sir, Kindly check the below complain and it's against Amazon India. ORDER # ***-*******-******* Company: Amazon.in Complain: I have ordered Acer Nitro VG***Y **.* inch Full HD IPS Monitor from amazon and I got it delivered. I was not ...
Oct 04, 2020 by Subhajit Das
Amazon India - Received empty box Closed
Respected sir I had ordered sony wi **** xm* costing ***** and my order got delivered on ** September ****, but i had received empty box and the contacted to customer care Amazon, they said investigation will take * day so please contact on ...
Oct 02, 2020 by Shivam rai
Amazon India - Fake product Closed
I ordered a product from amazon. Its fake. I checked the seller history and all his products are fake. I told it to amazon twice and they said they can't do anything. They can just give feedback to seller. This seller has cheater thousands of c...
Sep 26, 2020 by Sandeepan
Amazon India - ITEMS NOT DELIVERED Closed
ORDERED SIX ITEMS FORM AMAZON ON SEP **, ****. RECEIVED ONLY *. AMAZON UNWILLING TO REFUND FOR THE LOST ITEMS....
Sep 24, 2020 by LESLEY JEBARAJ
Amazon India - Refund delayed more then 90 days Closed
I had placed an order with Amazon India, it was a PSU for my Gaming PC which was dead on arrival, later I cancelled the order and Amazon agreed to refund the amount, as I decided to buy the same part from local store since Amazon was taking abo...
Sep 24, 2020 by Bulu Pattanaik
Amazon India - Damaged product on arrival Closed
I got the product damaged on arrival and I am not pleased with amazon for its product and services. My Order date was **-Sep-**** and Order no is ***-*******-******* Got my product delivered on **nd sept. I opted for a return and my return ...
Sep 24, 2020 by Akaba Imchen
Amazon India - Item is dead Not picking the item and not giving refund Closed
I have ordered a Samsung Galaxy M**S Phone (Order Number - ***-*******-*******) from Amazon.Com The Phone was dead on the arrival, Amazon sent their Technical team and confirmed the same. amazon.in first booked the replacement and then cancel...
Sep 23, 2020 by Ankit
Amazon India - Delivered wrong product and not taking it Closed
I bought a product from Amazon on **th sept, delivery **th sept (Wzatco projector Rs-*****) but they shipped cheap and wrong product (Unic projector around Rs - ****-****). I called the **th sept to customer support and put the return and refun...
Sep 22, 2020 by Bhaswar Mandal
Amazon India - Earlier made to suffer for replacement and now for return for the same product Closed
Ordered Mobile (OnePlus *t) - *th August **** Received defective product - **th August **** I ordered replacement product - - **th August ****. Amazon itself made it self return order and I was not even informed about that. After calling ...
Sep 22, 2020 by Atul Kotalwar
Amazon India - Package not deivered Closed
I ordered samsung M** on *nd sep, it was supposed to delivered by **th sep. Still its not dispatched and now delivery date has been changerd to * oct. Also I am not able to cancel it that means my **k got stuck .They are telling not shipped yet...
Sep 20, 2020 by Shalini Kumari
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