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Amazon India (179/541)

541 Total Complaints
179 Total Resolved
33.09% Consumer Satisfaction

If you are searching for Amazon India Review on internet then you have reached the right place. You can read the full Amazon India Reviews here. Get answer to questions like if Amazon India is real or fake? Amazon India is legit or scam? if Amazon India is safe? All Amazon India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon India so that it help others to make wise decisions. The Consumer satisfaction score of Amazon India is 33.09% because out of 541 consumer complaints, only 179 are resolved.

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How to resolve Amazon India complaints online

If you want to complain about a problem that relates to Amazon India, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon India?

If you are not satisfied with Amazon India, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon India and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon India


But before filing a complaint, you should

a. Contact the customer support of Amazon India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon India

Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Amazon India - Amazon not refunding my money Open

I ordered a laptop from amazon. But at the time of pick up, they took pick up and then they denied refund of the item. Telling that they are investigating on this matter. And they prolonged the investigation process and then now they are denyin...

Nov 17, 2020 by SHANTAM SINGH

Amazon India - Amazon malpractice to earn extra from rejected exchange order Closed

On *th November **** placed an exchange order No.ORDER # ***-*******-******* for my old TV with a new TV. For this exchange Rs. **** was deducted. Additionally Rs. *** was taken as pick up charge against separate order No.# ***-*******-*******....

Nov 10, 2020 by Sujit C

Amazon India - Received a fake product even in replacement from amazon Open

On **/**/**** i received a pendrive (SANDISK CRUZER BLADE **GB) WHICH I ORDERED FROM AMAZON FOR *** RS.THE SELLER WAS BEST BUY INDIA PVT. LTD. WHEN I OPENED THE PARCEL AND SAW THE PACKET IT WAS LOOKING LIKE A FAKE PRODUCT AND WHEN I ...

Nov 10, 2020 by Syed Saquib Sayeed

Amazon India - Fake product Delivered Open

I have purchased a Dell Laptop Battery, Which stopped working within the warranty period. So, I contact the manufacturer Dell, after checking the images and bar_code of the battery, the told me that this is not a genuine dell battery and sugges...

Nov 09, 2020 by Saurav Kumar Pal

Amazon India - Pickup taken but refund not given Open

I had placed order from amazon and had sent them this email as well. I had placed an order from amazon carrying order no. ORDER # ***-*******-******* i.e.Protoner PR*IN* *-in-* Blend Multi Bench for Home Gym on **th October ****. I receive...

Nov 09, 2020 by Ashish Bharti

Amazon India - Package Not Delivered Open

Product not delivered. Order date **th October ****. The app shows delivered on **th October. When I contacted Amazon on **th October they told me the exchange policy got over on **th October **** and I cannot get an exchange of the product. Or...

Nov 07, 2020 by Himanshu Dhingra

Amazon India - Wrong item was delivered Open

I ordered a motherboard for my computer worth Rs.***** , and instead was delivered computer mouse worth Rs.***. I contacted amazon around * times and the customer care executive said that an executive would come by to pick up the wrong item and...

Nov 03, 2020 by Abijit P

Amazon India - Return Refund of Wrong Product Closed

Received Old Used Leather Shoes Instead Of  Skechers Men's Overhaul-Primba Black Sneakers-* UK (** US) (*****-BBK). Now Amazon is saying that we have accepted your request to return the wrong item your received, but the Amazon Pickup servic...

Nov 02, 2020 by Sahil Garg

Amazon India - TV Installation not completed Open

Hi Team, This is to bring to your attention that I bought a OnePlus Y Series *** cm (** inches) Full HD LED Smart Android TV **Y* (Black) (**** Model) from Amazon India which was delivered on **th October. Invoice attached had a different cust...

Nov 02, 2020 by Sajjad Ahamed

Amazon India - Order Not Delivered Closed

I ordered a product from Amazon on **th of August **** during Amazon Great India Sale and the mentioned delivery time was **th of August ****. I contacted the customer service executive for more than ** times over telephonic conversation and ...

Oct 29, 2020 by Lakshayender

Amazon India - Fraud delivered wron defecient model of laptop Closed

Date ofpurchase: **/**/**** Description of incident:- Purchased LenevoThinkBook ** IML model **RV**DJIH with Microsoft office home & student **** lifetime edition but Seller delivered Lenevo ThinkBook ** IML model **RV**DDIH without Microsof...

Oct 14, 2020 by Dr Raj Kishore Singh

Amazon India - Return and Refund Issue Open

Hello sir, Kindly check the below complain and it's against Amazon India. ORDER # ***-*******-******* Company: Amazon.in Complain: I have ordered Acer Nitro VG***Y **.* inch Full HD IPS Monitor from amazon and I got it delivered. I was not ...

Oct 04, 2020 by Subhajit Das

Amazon India - Received empty box Closed

Respected sir I had ordered sony wi **** xm* costing ***** and my order got delivered on ** September ****, but i had received empty box and the contacted to customer care Amazon, they said investigation will take * day so please contact on ...

Oct 02, 2020 by Shivam rai

Amazon India - Fake product Closed

I ordered a product from amazon. Its fake. I checked the seller history and all his products are fake. I told it to amazon twice and they said they can't do anything. They can just give feedback to seller. This seller has cheater thousands of c...

Sep 26, 2020 by Sandeepan

Amazon India - ITEMS NOT DELIVERED Closed

ORDERED SIX ITEMS FORM AMAZON ON SEP **, ****. RECEIVED ONLY *. AMAZON UNWILLING TO REFUND FOR THE LOST ITEMS....

Sep 24, 2020 by LESLEY JEBARAJ

Amazon India - Refund delayed more then 90 days Closed

I had placed an order with Amazon India, it was a PSU for my Gaming PC which was dead on arrival, later I cancelled the order and Amazon agreed to refund the amount, as I decided to buy the same part from local store since Amazon was taking abo...

Sep 24, 2020 by Bulu Pattanaik

Amazon India - Damaged product on arrival Closed

I got the product damaged on arrival and I am not pleased with amazon for its product and services. My Order date was **-Sep-**** and Order no is ***-*******-******* Got my product delivered on **nd sept. I opted for a return and my return ...

Sep 24, 2020 by Akaba Imchen

Amazon India - Item is dead Not picking the item and not giving refund Closed

I have ordered a Samsung Galaxy M**S Phone (Order Number - ***-*******-*******) from Amazon.Com The Phone was dead on the arrival, Amazon sent their Technical team and confirmed the same. amazon.in first booked the replacement and then cancel...

Sep 23, 2020 by Ankit

Amazon India - Delivered wrong product and not taking it Closed

I bought a product from Amazon on **th sept, delivery **th sept (Wzatco projector Rs-*****) but they shipped cheap and wrong product (Unic projector around Rs - ****-****). I called the **th sept to customer support and put the return and refun...

Sep 22, 2020 by Bhaswar Mandal

Amazon India - Earlier made to suffer for replacement and now for return for the same product Closed

Ordered Mobile (OnePlus *t) - *th August **** Received defective product - **th August **** I ordered replacement product - - **th August ****. Amazon itself made it self return order and I was not even informed about that. After calling ...

Sep 22, 2020 by Atul Kotalwar

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