File a Complaint against Amazon India
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How to resolve Amazon India complaints online
If you want to complain about a problem that relates to Amazon India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon India to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon India to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Suspicious sale of Nokia phone Open
I bought a Nokia *.* mobile phone from Amazon on *th October ****. After couple of weeks, the phone went dead. As the official return window had closed by then, I took it to the nearest Nokia authorised service centre. To my shock I was told th...
Mar 28, 2021 by Abhishek Pandey
Amazon India - Amazon India Primer Member Service Closed
Hi, I have place an Order# ***-*******-******* on **/**/****, On your Amazon India portal till **/**/**** it was showing your order will receive by today * PM. I have called your customer care for the delivery status & come to know that this...
Mar 28, 2021 by Rajkumar Dhadwad
Amazon India - Items missing from the packet Closed
I have ordered * Just Wow skirts but received * skirts only in the packet with an invoice of * skirts. Same has been escalated to the customer care. However, as per their investment, the warehouse has confirmed that the order was complete when ...
Mar 27, 2021 by Deepika Gharti
Amazon India - Package Delivered in Damaged state Closed
I've been cheated by Amazon India. I've placed an order (amount Rs. ****.**/-) And they have sent me * packages with damaged items. I ordered grocery items which contains edible items. Due to poor packaging box and inside items all were damaged...
Mar 19, 2021 by Rubika Vaishnav
Amazon India - Refund didn t received on Gift card cancellation Open
It is on ** august **** someone got accessed my amazon id and somehow by false offers made me purchase gift card of Rs.***** on my account.As soon as i got to know that it’s a fruadent practice i mailed to Amazon@investigate , in response to ...
Mar 17, 2021 by Vivek gupta
Amazon India - Local fake product instead of original one Open
i am prime member of amazon service i regularly buy products from this site as usual i ordered realme earbuds through this site in the month of september last year . and got its delivery on **th september it's been * months and since last...
Mar 17, 2021 by shivangi malviya
Amazon India - Design and faulty product supplied by Amazon India Closed
I am a customer of Amazon India since ****. Of late they have tweeked their policies to con unsuspecting customers by promising returns or replacements and not honouring their promise. In this case i have bought a Wipro brand chair which is rep...
Mar 14, 2021 by Clement Arockiaraj
Amazon India - Amazon refund replacement of a wrong item Closed
Hi Team, I am raising this complaint since I got an answer from amazon customer care that as per amazon return policy, I cannot return/replace an item if that item is not returnable even though I got a wrong item.Since amazon is not returning ...
Mar 10, 2021 by Abhinav Katiyar
Amazon India - Refund stopped by amazon Open
HELLO, BELOW ARE THE DETAILS, I HAVE NOT ACCEPTED A PRODUCT DUE TO COVID ISSUES AND ORDER WAS PREPAID. IT HAS BEEN ** DAYS NOW , AND MY REFUND IS denied by amaazon order id= ***-*******-******* order date= ** dec **** delivery dat...
Mar 10, 2021 by Hemant kumar
Amazon India - False commitment and wrong delivery Closed
Wrong item delivered. And false commitment...
Mar 03, 2021 by Riyaz hussain
Amazon India - Order Not Shipped Open
I have placed order in Amazon on ** Jan **** and product didn't dispatched and now they are asking me to cancel the product. I don't want cancel my order and i am expecting product to be delivered as per order. ...
Feb 24, 2021 by VR Meesala
Amazon India - Account on hold Closed
My account is on hold ,i have contacted many times but no response from amazon...
Feb 23, 2021 by Vinay singh rawat
Amazon India - Product did not taken Open
I had already raised an immediate concern with the company that my gums started bleeding on just a trial and consider my situation and take the product back as i cannot keep it also considering the price of the product it was not cheap also I p...
Feb 22, 2021 by Grace Geddam
Amazon India - Amazon India delivered a wrong colour product Open
I ordered a phone on Amazon on **th Feb,**** the price of phone was *,*** and the colour I selected was "Sky Blue" After a few hours of ordering I received a message from Amazon saying " Amount *,***(Sky Blue, *GB RAM, **GB Storage) will be a...
Feb 16, 2021 by Bharat Madaan
Amazon India - Amount Rs 1823 not refunded Open
I ordered loreal shampoo kit from Amazon on ** jan **** against prepaid payment same stands cancelled by their end but my money has not been refunded till date. Order I'd is ***-*******-*******....
Feb 16, 2021 by Shafia shafi
Amazon India - Item picked up from me and after few days said we have received duplicate item Closed
I got damaged item so i contacted on the same day, they arranged for inspection if i am lying or not so after verifying they arranged for pick up. Their pickup boy verified every details of mobile before picking up and now they are denying my r...
Feb 04, 2021 by Aarav hingani
Amazon India - Refund not received Open
I have purchased book named rahu ketu dasha phaldeepika from amazon india. I have cancelled the book before it was delivered. I was requesting to provide the refund for this book since * week but refund was not received So please help me in g...
Feb 04, 2021 by R. Chandra
Amazon India - Product Returned and refund denied Closed
Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the diff...
Feb 03, 2021 by Samarth Goyal
Amazon India - Package cancelled by Amazon delivery boy without contacting me Open
I ordered Samsung Tab A* from Amazon India during republic day sale in exchange offer. I got my delivery before time but delivery boy reject my exchanged phone. I don't have any problem about this. I said him delivered my product next day when ...
Jan 28, 2021 by Harsh Joon
Amazon India - Package not delivered Open
I ordered Noise Air buds from Amazon on *th of Jan **** and after repetitive complaints they did'nt delivered my order yet today on **th Jan ****.So ,I decided to take legal action to get my money back....
Jan 25, 2021 by Vinay Kumar
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