File a Complaint against Amazon India
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How to resolve Amazon India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Refund didn t received on Gift card cancellation Open
It is on ** august **** someone got accessed my amazon id and somehow by false offers made me purchase gift card of Rs.***** on my account.As soon as i got to know that it’s a fruadent practice i mailed to Amazon@investigate , in response to ...
Mar 17, 2021 by Vivek gupta
Amazon India - Local fake product instead of original one Open
i am prime member of amazon service i regularly buy products from this site as usual i ordered realme earbuds through this site in the month of september last year . and got its delivery on **th september it's been * months and since last...
Mar 17, 2021 by shivangi malviya
Amazon India - Design and faulty product supplied by Amazon India Closed
I am a customer of Amazon India since ****. Of late they have tweeked their policies to con unsuspecting customers by promising returns or replacements and not honouring their promise. In this case i have bought a Wipro brand chair which is rep...
Mar 14, 2021 by Clement Arockiaraj
Amazon India - Amazon refund replacement of a wrong item Closed
Hi Team, I am raising this complaint since I got an answer from amazon customer care that as per amazon return policy, I cannot return/replace an item if that item is not returnable even though I got a wrong item.Since amazon is not returning ...
Mar 10, 2021 by Abhinav Katiyar
Amazon India - Refund stopped by amazon Open
HELLO, BELOW ARE THE DETAILS, I HAVE NOT ACCEPTED A PRODUCT DUE TO COVID ISSUES AND ORDER WAS PREPAID. IT HAS BEEN ** DAYS NOW , AND MY REFUND IS denied by amaazon order id= ***-*******-******* order date= ** dec **** delivery dat...
Mar 10, 2021 by Hemant kumar
Amazon India - False commitment and wrong delivery Closed
Wrong item delivered. And false commitment...
Mar 03, 2021 by Riyaz hussain
Amazon India - Order Not Shipped Open
I have placed order in Amazon on ** Jan **** and product didn't dispatched and now they are asking me to cancel the product. I don't want cancel my order and i am expecting product to be delivered as per order. ...
Feb 24, 2021 by VR Meesala
Amazon India - Account on hold Closed
My account is on hold ,i have contacted many times but no response from amazon...
Feb 23, 2021 by Vinay singh rawat
Amazon India - Product did not taken Open
I had already raised an immediate concern with the company that my gums started bleeding on just a trial and consider my situation and take the product back as i cannot keep it also considering the price of the product it was not cheap also I p...
Feb 22, 2021 by Grace Geddam
Amazon India - Amazon India delivered a wrong colour product Open
I ordered a phone on Amazon on **th Feb,**** the price of phone was *,*** and the colour I selected was "Sky Blue" After a few hours of ordering I received a message from Amazon saying " Amount *,***(Sky Blue, *GB RAM, **GB Storage) will be a...
Feb 16, 2021 by Bharat Madaan
Amazon India - Amount Rs 1823 not refunded Open
I ordered loreal shampoo kit from Amazon on ** jan **** against prepaid payment same stands cancelled by their end but my money has not been refunded till date. Order I'd is ***-*******-*******....
Feb 16, 2021 by Shafia shafi
Amazon India - Item picked up from me and after few days said we have received duplicate item Closed
I got damaged item so i contacted on the same day, they arranged for inspection if i am lying or not so after verifying they arranged for pick up. Their pickup boy verified every details of mobile before picking up and now they are denying my r...
Feb 04, 2021 by Aarav hingani
Amazon India - Refund not received Open
I have purchased book named rahu ketu dasha phaldeepika from amazon india. I have cancelled the book before it was delivered. I was requesting to provide the refund for this book since * week but refund was not received So please help me in g...
Feb 04, 2021 by R. Chandra
Amazon India - Product Returned and refund denied Closed
Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the diff...
Feb 03, 2021 by Samarth Goyal
Amazon India - Package cancelled by Amazon delivery boy without contacting me Open
I ordered Samsung Tab A* from Amazon India during republic day sale in exchange offer. I got my delivery before time but delivery boy reject my exchanged phone. I don't have any problem about this. I said him delivered my product next day when ...
Jan 28, 2021 by Harsh Joon
Amazon India - Package not delivered Open
I ordered Noise Air buds from Amazon on *th of Jan **** and after repetitive complaints they did'nt delivered my order yet today on **th Jan ****.So ,I decided to take legal action to get my money back....
Jan 25, 2021 by Vinay Kumar
Amazon India - Package not delivered Closed
Ordered a watch from Amazon for my mom. The seller was cloudtail. Paid the entire amount and it was supposed to be delivered by Jan *rth. But it didn't get delivered and at the same time they updated the order status in the site showing deliver...
Jan 20, 2021 by Joji
Amazon India - Absence of Escalation Matrix Open
There is only one level of escalation in case of customer complaints. Such escalation matrix is simply not possible and fair for customers. Amazon should seriously consider adding at least * more layers of escalation including ombudsman kind of...
Jan 12, 2021 by Rajesh Bagaria
Amazon India - Return pickup was not happening Open
I have purchased* books named fetkarini tantra (order ID: ***-*******-*******) and Brihad Nila Tantram (order ID: ***-*******-*******) books from amazon. I have requested for return of this * books on December **, **** but till now there return...
Jan 04, 2021 by R. Chandra
Amazon India - Wrong product delivered by Amazon India Closed
I ordered the Lego Boost toy for my son as a Chirstmas gift on Dec **th but I was delivered a wrong product on Dec **rd. The product has a ** days return policy but Amazon India is not allowing me to return the wrong product and I am not even a...
Jan 02, 2021 by Senthil Kumar S
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