File a Complaint against Amazon India
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How to resolve Amazon India complaints online
If you want to complain about a problem that relates to Amazon India, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India?
If you are not satisfied with Amazon India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon India
But before filing a complaint, you should
a. Contact the customer support of Amazon India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon India
Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon India to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon India - Amount Rs 1823 not refunded Open
I ordered loreal shampoo kit from Amazon on ** jan **** against prepaid payment same stands cancelled by their end but my money has not been refunded till date. Order I'd is ***-*******-*******....
Feb 16, 2021 by Shafia shafi
Amazon India - Item picked up from me and after few days said we have received duplicate item Closed
I got damaged item so i contacted on the same day, they arranged for inspection if i am lying or not so after verifying they arranged for pick up. Their pickup boy verified every details of mobile before picking up and now they are denying my r...
Feb 04, 2021 by Aarav hingani
Amazon India - Refund not received Open
I have purchased book named rahu ketu dasha phaldeepika from amazon india. I have cancelled the book before it was delivered. I was requesting to provide the refund for this book since * week but refund was not received So please help me in g...
Feb 04, 2021 by R. Chandra
Amazon India - Product Returned and refund denied Closed
Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the diff...
Feb 03, 2021 by Samarth Goyal
Amazon India - Package cancelled by Amazon delivery boy without contacting me Open
I ordered Samsung Tab A* from Amazon India during republic day sale in exchange offer. I got my delivery before time but delivery boy reject my exchanged phone. I don't have any problem about this. I said him delivered my product next day when ...
Jan 28, 2021 by Harsh Joon
Amazon India - Package not delivered Open
I ordered Noise Air buds from Amazon on *th of Jan **** and after repetitive complaints they did'nt delivered my order yet today on **th Jan ****.So ,I decided to take legal action to get my money back....
Jan 25, 2021 by Vinay Kumar
Amazon India - Package not delivered Closed
Ordered a watch from Amazon for my mom. The seller was cloudtail. Paid the entire amount and it was supposed to be delivered by Jan *rth. But it didn't get delivered and at the same time they updated the order status in the site showing deliver...
Jan 20, 2021 by Joji
Amazon India - Absence of Escalation Matrix Open
There is only one level of escalation in case of customer complaints. Such escalation matrix is simply not possible and fair for customers. Amazon should seriously consider adding at least * more layers of escalation including ombudsman kind of...
Jan 12, 2021 by Rajesh Bagaria
Amazon India - Return pickup was not happening Open
I have purchased* books named fetkarini tantra (order ID: ***-*******-*******) and Brihad Nila Tantram (order ID: ***-*******-*******) books from amazon. I have requested for return of this * books on December **, **** but till now there return...
Jan 04, 2021 by R. Chandra
Amazon India - Wrong product delivered by Amazon India Closed
I ordered the Lego Boost toy for my son as a Chirstmas gift on Dec **th but I was delivered a wrong product on Dec **rd. The product has a ** days return policy but Amazon India is not allowing me to return the wrong product and I am not even a...
Jan 02, 2021 by Senthil Kumar S
Amazon India - Selling book with out any MRP Closed
I have purchased a book Named HINDU TANTRA SHASTRA from Amazon India online website on December **, ****. I have received this book on January **, **** and i have noticed that the seller has scratched the MRP on the Book and sold the book with ...
Jan 02, 2021 by R. Chandra
Amazon India - Money not Refunded Open
I got a call on **th December from Amazon India. They told me that I have Won a Lucky draw and I have to abide by the terms and conditions to claim that reward. So I did what they told me to do. After that they asked for Gst Tax and told me tha...
Dec 29, 2020 by Sonali Sharma
Amazon India - Privacy concerns Closed
On ** December ... I received a call from ********** ..and they were claiming that it was from Amazon service center Noida and the company girl told her name Ishika and she was claiming that she is from Amazon company centre and she said iphon...
Dec 25, 2020 by Mehak Chauhan
Amazon India - Defective item Closed
I purchased solimo fish brand oil capsule... I am using this product since last * Months... But this time I got this defective... I call and messages several time to Amazon but no one helped me.. I contacted almost **-** times... This product d...
Dec 24, 2020 by Abhishek
Amazon India - Refund not provided Closed
I Purchased a Washing Machine from Amazon India on *th November which was to be delivered on **th however the same was not delivered when contacted Amazon they asked me to cancel the order because of some delivery issue at their end and place r...
Dec 15, 2020 by Deepesh
Amazon India - Amazon frauds Open
Amazon india or Amazon.in is becoming totally fraud now a days. There was an offer of flight booking to get *% cashback upto *** in my account i fulfilled every single t&c as it was mentioned but they didn't credited a single penny as cashback ...
Dec 15, 2020 by SAURABH KUMAR
Amazon India - Empty BOX delivered from Amazon and now not giving refund Open
I PLACED ORDER on amazon on ** November **** of TOTAL ***.** ORDER # ***-*******-******* boAt Rockerz ***v* Wireless Neckband with Bluetooth V*.*, Up to **H Nonstop Playback, Dual EQs, Lightweight Magnetic Earbuds, IPX* Water Resistance, ASAP...
Dec 14, 2020 by NITIN PATIL
Amazon India - Received a clone product Open
I ordered Airpods Pro from Amazon, and I received it on **th December ****. After checking, the serial on the box, and inside the charging case of the Airpods Pro was different, I complained to Amazon customer service regarding the same on **th...
Dec 13, 2020 by Rushi
Amazon India - Money not refunded Open
My complaint is against Amazon India. I am a seller on Amazon. I sell cash counting machines. Many a time, buyers return the machines. Sometimes, Amazon never delivers the returned machines back to me. They have a Safe T feature where sellers c...
Dec 08, 2020 by Shabbir Muckra
The issue is about cashback, during "great Indian festival" there was an offer going on for the instant cashback from bank and Amazon.Regarding the same I made a purchase of Rs ***** from Amazon and I got an instant discount from the bank of Rs...
Dec 03, 2020 by Fauziah
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