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Amazon India (179/541)

541 Total Complaints
179 Total Resolved
33.09% Consumer Satisfaction

If you are searching for Amazon India Review on internet then you have reached the right place. You can read the full Amazon India Reviews here. Get answer to questions like if Amazon India is real or fake? Amazon India is legit or scam? if Amazon India is safe? All Amazon India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon India so that it help others to make wise decisions. The Consumer satisfaction score of Amazon India is 33.09% because out of 541 consumer complaints, only 179 are resolved.

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How to resolve Amazon India complaints online

If you want to complain about a problem that relates to Amazon India, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon India?

If you are not satisfied with Amazon India, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Amazon India


But before filing a complaint, you should

a. Contact the customer support of Amazon India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon India

Find the contact details of Amazon India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Amazon India - Incomplete Order Delivered Order ID Open

Regrettably, our experience with this order has been unsatisfactory, primarily concerning delivery, product quality, and customer representative services. The attached invoice (Invoice No. REGM-*****) outlines the details of the order. To el...

Dec 01, 2023 by Shamshul Arfin

Amazon India - Not recieved refund and amazon kept my product too which i send for refund Open

I,ve ordered wings company's earbuds, and paid already at the time of placed order, after few days i,ve received the order but my product was defective and not worked properly, after * or * days, i,ve send it for return and they send another p...

Nov 11, 2023 by Yash Sharma

Amazon India - Amazon is not refunding for missed items Open

Dear Consumer Help Team, My name is Gururaj from Sulya, Karnataka India. For my Amazon.in order number ***-*******-*******, Below items were missing, but amazon is not refunding my missed item amount. *. Nokia C** with **MP Dual Rear AI Ca...

Nov 05, 2023 by Gururaj

Amazon India - Amazon Return Pickup Late Termite in Package Open

I ordered(Order #***-*******-*******) the Airfryer (AGORA Elite Air Fryer) in Amazon on **th Aug**. I received on **th Aug **. My family received the product and box was damaged. I opened the product on **th Aug**, When I opened the box I notic...

Oct 22, 2023 by kumaraguru v

Amazon India - Wrong item delivered Closed

delivered wrong item. I ordered a fossil watch and paid rs.****.** but I was delivered a fake toy watch worth rs.***.. Amazon cheated me. please refund my money...

Oct 22, 2023 by Vikash Sharma

Amazon India - Amazon refund not received Open

I have returned the order in Amazon and its been * weeks from now. order no. ORDER # ***-*******-*******. I have called many times to customer care but my issue is not resolved yet. I want my refund now....

Oct 16, 2023 by NIHAR RANJAN SAHU

Amazon India - Refund rejected Open

I have ordered OnePlus **R *G phone from Amazon which was priced at Rs.*****/- on **th Sep ****, delivered on **th Sep ****. When I opened the package I was shocked to notice that instead of OnePlus mobile phone, it had just an empty box of Sam...

Oct 04, 2023 by Mahesh Kathane

Amazon India - Wrong product sent by amazon Closed

I ordered ipad of rs **,*** and i received soaps in the box, I have the unboxing video and yet they are denying the refund or replacement, they are talking rude and harrasing me even after I sent them the videos. The videos were in their raw fo...

Sep 18, 2023 by Harsh J

Amazon India - Package not delivered Closed

Order product, order # ***-*******-********. They did not deliver and posted a comment rejected by recipient. Called and updated them, still not delivering the shipment...

Sep 16, 2023 by Vandana Singh

Amazon India - Amazon wrong product delivered and no exchange nor return doing by amazon Closed

Hi, I have ordered "Order# ***-*******-*******" from amazon india on **-SEP-**** which has * products (of t-shirts) out of which one product delivered with wrong brand , as i have ordered "Tommy Hilfiger Men's Updated Basic Regular Fit Polo ...

Sep 08, 2023 by Utpal Raut

Amazon India - Empty box is delivered but Amazon Investigation team denied that twice Open

I have ordered Samsung T* shield *TB SSD from Amazon on July **, **** during a sale, ORDER # ***-*******-******* The product was delivered on July **, ****, as I opened there was no SSD in the box, only cables were there, so I immediately call...

Aug 07, 2023 by Chidambareswara Reddy Nandipati

Amazon India - Wrong Item Delivery Closed

I want to raise complaint as i have received wrong item from Amazon India. Ordered dell laptop & received flooring tile instead of laptop....

Aug 06, 2023 by Sagar Shashikant Hawal

Amazon India - Sold used mobile as new Open

I'm writing to draw your attention to a critical issue involving a purchase, I made on Amazon platform. On **.**.****, I ordered a “New” Samsung Galaxy Note**+ from the seller, Shri Shyam Mobile Hub on Amazon India. However, after *.* years...

Aug 04, 2023 by S Saraniya

Amazon India - Defective item received Open

I ordered a product from Amazon which was non returnable but it was found defective. When I told them they denied for refund and said that the product was given to you properly, and it cannot be defective so we can't provide the refund. ...

Aug 02, 2023 by Rajat sharma

Amazon India - Amazon India Refund not issued even though item was returned and received at their end Open

Had placed an order for a Acer ED***QX **.* Inch (** cm) Full HD ****R Curved VA Panel Backlit LED and LCD Monitor (ORDER # ***-*******-*******), which was returned as per Amazon India's return policy. However, even though the item has been ...

Jul 26, 2023 by Hitesh Patel

Amazon India - Wrong delivery Open

I have ordered a saree of heavy silk type and I got a very simple saree. When I tried the product to return , they denied it and raise an enquiry. After three days they told me that they have sent a right product so cannot take it back. I have ...

Jun 29, 2023 by Sandeep

Amazon India - Order not received yet Open

Recently I had placed an order for Apple Iphone** on *th June ****, while placing the order, the arrival date for this package was between **th-**th June, which was almost a week late. Assuming that as its a rare colour it might take that mu...

Jun 23, 2023 by Madhuri sharma

Amazon India - I created 3 amazon accounts and they all got on hold today its been 2 months and my all accounts are Open

I purchased amazon prime membership on my *st account * months ago and after ** days it got on hold and I called their customer care thousands of time but i didn't got any solution, so I made one more account with same number and that also gone...

Jun 23, 2023 by Numan shaikh

Amazon India - Wrong item delivered item was picked upon approval but refund not initiated Open

Order id :***-*******-****** I have recieved a wrong item from Amazon as on date ** th may immediately called them and informed them they asked for pictures and after sending all this they confirmed the return saying i will get my refund after...

Jun 19, 2023 by Namita dey

Amazon India - Patent Infringement Open

Amazon allows sellers to sell products which infringe on my UTILITY PATENT. Raised the cases several times, and got the response that the products were not infringing the design. But my patent is Utility Patent, not a basic design patent....

May 16, 2023 by Pemmaraju V Partha Saradhi

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