File a Complaint against Amazon
Case Details
Personal Info
Resolution
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Refund not provided for cancelled order Open
On Aug-**-**** I ordered a convertible sofa-mattress with Amazon.in and cancelled it on Aug-**-**** after realizing it won't be arriving in the timeframe I was expecting. Amazon has since then not refunded the amount INR. **** to my debit card...
Jan 20, 2023 by Opesh A
Amazon - Refund not initiated after return on Amazon Closed
I ordered Samsung galaxy buds pro from amazon, I recieved some other buds so I asked for return, they started investigation and asked for the picture of wrong product, after * days the return was accepted and after the pickup I didn't got refun...
Jan 11, 2023 by Vansh
Amazon - Amazon in Order was cancelled by Amazon without my consent Open
Ref.: Amazon.in Order #***-*******-******* cancelled by Amazon without my consent Order Item: “Redmi K**i *G (Phantom Blue, *GB RAM, ***GB Storage) | Flagship Mediatek Dimensity **** Processor | ***Hz Liquid FFS Display” After re...
Dec 30, 2022 by Avanip Gupta
Amazon - Refund Closed
i have return my Amazon order Amazon is not refund my money * month complete Amazon is not refund my money ...
Dec 30, 2022 by pratik joshi
Amazon - Product Return done Refund not credited Closed
I ordered smartwatch from Amazon.in,and I had received wrong and duplicate product,so i have requested for replacement,but they told for return and I had returned the product...but after that they denied for refund and even denied for answering...
Dec 29, 2022 by Jalak Gajera
Amazon - Refund not issued after return pickup Closed
This is re no refund provided (Rs ***) for my ORDER # ***-*******-*******. The item delivered was completely different from order placed and return was picked up by Dec** and no refund is issued till date (Dec **). I brought the product with...
Dec 26, 2022 by Shalini K
Amazon - Refund Issue Closed
In amazon mobile app on * th november i purchased two items by paying Rs.****/- via canara bank net banking . later i returned one product (woodland sandal) amounting /worth of Rs.****/-. Amazon assured in their app that the refund will be cre...
Dec 24, 2022 by Ashwyn
Amazon - Main Product is missing Open
I ordered a product from amazon, the product is oneplus Buds Z* Bluetooth wireless in ear in black color with gift wrap and with gift card message, but when i received the order and their was no message on my gift card and main product is from...
Dec 24, 2022 by Vasudev Singh
I have ordered an Eduway *x* ft Notice Board through Amzaon on **th November and file for return on *st December (Since cancellation option not avbl). But the product got delivered to me by delivery boy without any message or notice outside my ...
Dec 24, 2022 by MANUU LKO
Amazon - Opened pack delivered Open
Opened product delivered while charged for new...
Dec 22, 2022 by MITHIL CHANDOK
Amazon - Amazon denied to refund Closed
I ordered Adidas Unisex-Adult X Speedportal Messi.* Fg Football Shoe (order no. #***-*******-*******) worth *,***₹ on November **,****. And I received it on **th of November but when I unboxed it was different so I talked to Amazon custome...
Dec 19, 2022 by Akshay Sharma
Amazon - Order failed but amount deducted from account by Sbi debit card Closed
Order failed on ** October **** but amount deducted from my Sbi Debit card.I didn’t get refund its more than * months....
Dec 10, 2022 by Pritesh Kumar
Amazon - Wrong product delivered Closed
I ordered a sketchers shoe form Amazon and received a local puma label shoe in box of sketchers. The company denied saying that they have delivered the right product and rejected the return and refund of the same. Please help....
Dec 05, 2022 by Sheelu Tripathi
Amazon - Delivered Tampered device Open
I ordered a harddrive. They delivered the device, but it is not in working condition, and they suggested me to go for repair on warranty, here the company people refused to do repair by stating that it is a Tampered device. We can't repair. He...
Dec 03, 2022 by Suresh
Amazon - After sale services False promises Closed
I have bought a ** inch tv from amazon which broke down Aug **th, since then i have been calling them to fix it, they dont have the parts for it. they are just delaying saying please wait for * days it will be fixed. i want to not only get my r...
Dec 01, 2022 by Nasreen Shaikh
I BOOKED HP GAS CYLINDER THOUGH AMAZON APP, PAYMENT GETS CANCELLED , GOT MAIL REFUND WILL GET NEXT * DAYS, TILL NOW NOT RECEIVED...
Nov 30, 2022 by ATHAR AHMED
Amazon - Package Not delivered Open
I have ordered a product from amazon which is gold bar if * gram amount paid is *****. after few days we check app was updating it as delivered then we contacted to customer care they said they have delivered and this otp based delivery but...
Nov 29, 2022 by Lohith
Amazon - Refund Not Given Closed
I ordered a Garmin Watch from Amazon online on **th Nov which was not as per my requirement and they agreed to have a refund. The guy came to pick up the product and then in the next ** days, I didn't get a refund, I asked the team and they mai...
Nov 29, 2022 by Samar Sisodia
Amazon - Amazon Refund not received Closed
I returned a product with order id ***-*******-******* on Amazon and did not get my refund till ** days of having returned the product. I might have called the customer care atleast ** times and each time they told me to wait it is being proces...
Nov 28, 2022 by Ayesha
I had ordered a Sony Alpha ILCE-*RM*A full-frame **.*MP Mirrorless camera body. The payment was made in full using a debit card on * November ****. I got a delivery for the product on ** November **** but the product received was the wrong one...
Nov 22, 2022 by Adhithyan Sundar
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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