File a Complaint against Amazon
Case Details
Personal Info
Resolution
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.69% because out of 951 consumer complaints, only 387 are resolved.
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Haven't got my Refund Open
I returned an item on *-*-**** and the refund was expected to reflect in my bank account by **-*-****. But I haven't got a single penny yet. I have a complaint in Amazon customer care a number of times. Every time they ask me to contact my bank...
Feb 21, 2019 by Mahima Dhingra
Amazon - Refund not received Open
i have ordered Jabra Elite Active **t True Wireless Earbuds and Charging Case with one Touch Amazon Alexa (Copper Blue) due to non working of the product i raised a request to return the product. Amazon authorised blue dart to pick up the prod...
Feb 14, 2019 by kshitij aggarwal
Amazon - Received damaged product Closed
I ordered * packets of Reese chocolate butter cups chocolates from Amazon. When it was delivered my wife opened piece only to notice that it was not appetizeing to look at and we doubt whether it is fit for consumption. When we complained ...
Feb 14, 2019 by Regie P Lucas & Priya Nair
Amazon - Postpone delivered Closed
I purchased (ORDER # ***-*******-*******) * items on Thursday, January **, and it was guaranteed next day delivery. Amazon updated on Friday that * item was delivered at * pm in my apartment complex office, I went to the office at *:** to get ...
Feb 04, 2019 by Alvaro Souto Padron de Figueiredo
Amazon - Unsealed mobile box delivered Open
Amazon delivered unsealed mobile, I made a complaint and got the replacement. But again received unsealed after replacement. and now Amazon is not accepting.... As per executive It is written in Amazon policy that a unsealed package can be sold...
Jan 27, 2019 by Ranjeeta Kamra
Amazon - Pakage cancelled without my prior permission Open
My pakage which I ordered has been cancelled and this is not the first time amzon doing this to their customer If I'm paying for any item how can they cancel my item without my consent ...
Jan 22, 2019 by Mohd Affan
Amazon - Product shows delivered but didn't get it Open
Amazon shows product has been delivered to me on **th december. Everyday I am calling with different executives and they accepted its wrong update by site. Till today i have not received any product, executives of Amazon continuously saying on...
Jan 12, 2019 by Chintesh shah
Amazon - Return not accepted against website discription Open
I purchased one RO water purifier and when it got delivered, inediately checked that this is purifier only. I needed the RO purifier and had ordered Kent maxx after viewing the diagram of water purification on amazon.in which says the RO proces...
Jan 06, 2019 by Kaushal Kishor Singh
Amazon - Not yet refunded after returning Open
I returned fashion trendy block heels and refund will be initiated by * th Dec. But I haven't received my refund yet. When I call costumer care of Amazon they provide different dates for the refund to complete. I want my money back....
Jan 03, 2019 by Hymavathi mopuri
Amazon - Defective item Closed
I brought a Seagate internal hard drive *** gb from Amazon. The product has * year seller warranty. Its been * mothns since i brought the product and * month since i raised a complain ticket on this issue to Amazon. Still now the issue is not s...
Jan 02, 2019 by Akshai M
Amazon - Refund Closed
Dear sir my complend in Amazon Iam purchase philips multimedia speaker isn't retern **Nov iam not refund...
Dec 29, 2018 by Pawan
I have ordered a book on *rd december along with * other books. All other books got delievered on or around *th dec but one book got delivered on **th dec. Now when i am trying to return the book on **st december, it is showing me that the retu...
Dec 21, 2018 by Prarit jain
Amazon - Wrong product and fraud Open
I ordered a chain from Amazon which says it is made up of *** Sterling silver but when I contacted Amazon they send a mail to seller and seller told that it is copper coated chain it is a fraud when I ask compensation from Amazon they said the...
Dec 21, 2018 by Rajat Puri
Amazon - Refund not received Open
I have ordered * shirts from Amazon but the size is not suitable for me so I returned it. Delivery boy came and checked the shirt is right or not, after checking for * minutes he gave me a pickup slip and left. After * days I got a mail from Am...
Dec 20, 2018 by Pulkit Gupta
Amazon - Multiple products delivered damaged Open
Bought box set of Jack Reacher books days ago to have it in time for Christmas. I’d set arrived damaged due to poor packaging. No way was it acceptable to give as a gift. Replacement ordered right away and later the * book box set arrives in ...
Dec 19, 2018 by Jeffrey Barton
Amazon - Package Delivery Process Closed
Why are packages being delivered with "Your package was delivered. It was handed directly to a resident" being listed as the delivery comment, although the packages are being left on the porch. If a package is stolen, how do you file a complain...
Dec 15, 2018 by Jodie Weeks
Amazon - Package Not delivered by Amazon & says we are not responsible Closed
I have place and order from Amazon on November * **** and says that it got delivered on Nov **th **** we immediately called customer care and said to please wait * more days it will be delivered to you. After * days again they say pls wait * mo...
Dec 13, 2018 by Kaushik Thallam
Amazon - Package Not Delivered and says We are not responsible Open
I have place and order from Amazon on November * **** and says that it got delivered on Nov **th **** we immediately called customer care and said to please wait * more days it will be delivered to you. After * days again they say pls wait * mo...
Dec 13, 2018 by Srivalli A
Amazon - Package not delivered Closed
I have not recieved package but it is stating that deliver to some other person incident happened on **th nov since now they are not proving either product or refund says seller is telling delivered the same so issue is closed. Its gold item or...
Dec 11, 2018 by Kaushik Thallam
Amazon - Refund Not Received Open
I returned the product on **th October ****, yet they are not refunding my money back and are cheating me again and again....
Dec 08, 2018 by Amit Giri
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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