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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon .in?
If you are not satisfied with Amazon .in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon .in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon .in
But before filing a complaint, you should
a. Contact the customer support of Amazon .in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Amazon .in - Amazon Cheating by false Mail Open
Hi, I have placed an order for i phone ** ** gb product by paying ful by credit card. Then tried to cancel same order from Amazon App. I was not able to cancel that Order and i recieved a mail for that same with instruction to follow. I follo...
Dec 22, 2019 by Biswajit Thakur
Amazon .in - No update for order Closed
i have placed an order on **th November and when i was making the payment the amazon was asking me for KYC which i dont have , i tried to upload the documents as well but it was not allowing me ,so, I ordered from my friend’s account and his ...
Dec 15, 2019 by Aman Gaur
Amazon .in - Regarding not credited my refund since last 4 month by amazon Closed
I have ordered a gym equipment of rupees *** by amazon.in. purchased on ** September **** and the order id is *****************. They were failed to give my order even though they didn't refund me yet approx * month is spent. I was called them ...
Dec 11, 2019 by Sumit kumar
Amazon .in - Package not delivered and money not returned Open
I ordered few items from Amazon on * December ****. I am amazon Prime member and the prime membership allow user to opt for preferred delivery time selection. I selected the delivery on * December **** (*AM to **AM). I got the SMS saying your o...
Dec 11, 2019 by Abhijit Dilip Khadilkar
Amazon .in - Wrong item delivered by Amazon Closed
I had ordered whey protein on **-Nov-**** Order #***-*******-******* which was vanilla ice cream flavor however in recieved chocolate flavor also the product does not have importer and supplier sticker on it and could not be authenticated. Tho...
Dec 10, 2019 by Ganesh Shinde
Amazon .in - PACKEGE NOT DELIEVER Open
SIR I PAYMENT TO AMAZON BY ONLINE PAYMENT BUT AMAZON NOT DELIVERED PACKEGE TO ME...
Dec 09, 2019 by SHIVANAND CHOUDHARY
Amazon .in - Refund not done Closed
I ordered bottle in amazon and wrong product got delivered. I have returned and requested for refund. They insisted through check with out my permission. I requested them to can cancel and asked them to refund to amazon pay. It's been two mon...
Dec 07, 2019 by Makina sudharshan
Amazon .in - Wrong product delivered Open
I have ordered a pair of shoes which delivered on **/**/****, but the shoes I have received are different from what I have ordered. When I tried to return it, Amazon app was not taking back. I mailed them regarding the issue, after ** day...
Dec 06, 2019 by Rahul Chandrawar
Amazon .in - Duplicate Product Sold Open
I Ordered A Trimmer Of NOVA Company From Amazon. It Stopped Working After Second Recharge. I Returned The Trimmer And It Was Replaced With Other. The Problem Remained Same And Stopped Working After Second Recharge. This Time When I Asked For Re...
Dec 04, 2019 by SARAJ KUMAR DUTTA
Amazon .in - Claim of Objectionable Content Open
Amazon You have received a message from the Amazon Seller - KNK-MPL Order ID: ***-*******-******* Count Product Name and ASIN * product image GENERIC Ultra-Mini Bluetooth CSR *.* USB Dongle Adapter for Windows Computer ( Black:Golden...
Dec 02, 2019 by JUDE JEYARAJ MANOHAR
Amazon .in - Return pickup problem Open
Mobile samsung galaxym**s,order no ***-*******-*******, nobody come for pickup ,everytime they say tomorrow boy will come for return, everytime make fool of me, I am harrassed by Amazon, I am waiting for * month and listening same story from...
Dec 01, 2019 by Narpender
Amazon .in - Paid Order On Amazon Not Fulfilled Despite Complaints Closed
I ordered a phone on Amazon since I am their "Prime" subscriber and they showed "*-day delivery" on the product. My previous phone stopped working in the night, thus an online order and not retail. And I had to order a new one urgently since I...
Nov 30, 2019 by Shahid Hossain
Amazon .in - Recieved wrong defective product Open
I have ordered a Oppon Reno *Z from amazon on ** Nov ** and recieved a package on ** Nov **. I gave this as a gift to my wife in a party and after opening it she saw a broken samsung mobile. she thought that I purposly insulted her in front of ...
Nov 29, 2019 by Abhishek Dwivedi
Amazon .in - Refund not got Open
I ordered Bluetooth headphone from amazon last month on ** of october ****. I got wrong item on ** october but i payed for it (cod). I got wrong item because delivery boy said that my order track id and someone's order track id(who ordered on t...
Nov 27, 2019 by Samridhi bhandari
Amazon .in - Wrong package delivered Closed
I have purchase a laptop But when I open open it there is no laptop Only ghari detergent powder ...
Nov 25, 2019 by Abdul qadir
Amazon .in - Defective and near expired product sent by Amazon Open
Amazon Order ID: ***-*******-*******. The products are going to be expired within * months. ** months out of ** months validity is already over. Also one of the tubes is leaking from its bottom crimp. These products are damaged and too old a...
Nov 24, 2019 by Subhajit Sarkar
Amazon .in - Cheating and mental harrasment by Amazon and Seller Open
I had purchased 'SPORTO FITNESS Steel Weight ** to *** Kg Weight Plates, * and * ft Rod, * D. Rods Home Gym Equipment Dumbbell Set (**)' on **th Sep **** for an amount of Rs.**** (including delivery charges). I received the order on ** Sep ****...
Nov 20, 2019 by Abdur Razzaque
Amazon .in - Package not delivered Open
I made a purchase on *st November (Order No. ORDER # ***-*******-*******) from Amazon. It says the item was delivered on *th November whereas I never received the packet. I made a complaint on *th November on their portal and they said it will ...
Nov 18, 2019 by Saurabh kumar
Amazon .in - REFUND NOT PROVIDED Closed
ITEM ORDER # ***-*******-******* - COMBO PACK OF Advance Bank Management ,Bank Financial Management AND Retail Banking for CAIIB Examination was returned as there was a missing item in the combo, there were only * books. item was reached eve...
Nov 15, 2019 by Shrilakshmi A
Amazon .in - Received the damaged piece Open
Received the damaged piece , struggling to return it for * days....calls and mails....customer care approved every time but courier boys refused to take it. NEVER TRUST AMAZON RETURN POLICYorder id : Order# ***-*******-******* ...
Nov 14, 2019 by Pradeep gautam
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