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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Alif Lailaa first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Alif Lailaa - Poor service and non return/refund for wrong products Closed
I had ordered * mobile back cases vide #**** in Jun-** for ***/- in total. They delivered it after * weeks with * correct products, * wrong model and * wrong design products. I called them to replace those * wrong products but after frequent ca...
Aug 23, 2019 by Vishnudatt R
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