File a Complaint against Aliexpress.com
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Aliexpress.com
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How to resolve Aliexpress.com complaints online
If you want to complain about a problem that relates to Aliexpress.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Aliexpress.com?
If you are not satisfied with Aliexpress.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Aliexpress.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Aliexpress.com
But before filing a complaint, you should
a. Contact the customer support of Aliexpress.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Aliexpress.com
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How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Aliexpress.com to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Dear sir,I make order on aliexpress of bluetooth tws earphone from EarSoft Store on **/**/**** and order id is **************** but aliexpress fraud with me,They not send my order and showed order is delivered and provide fake tracking number f...
Aug 12, 2020 by Nikhil Gurav
Aliexpress.com - Parcel not received Closed
I have not received my parcel of INR.****.** , I had ordered a redmi*x mother board on (Order time: **:**)Mar. ** **** but did not receive.Indian government cancelled all the FLIGHTS COMING FROM COVID** INFECTED COUNTRIES, I RAISED A DISPUTE ON...
Apr 01, 2020 by Sonu Solanki
Aliexpress.com - Package not delivered Closed
Ordered a safety razor order ID **************** not delivered so far and the seller informed that the package has not been shipped from their(China) post office....
Nov 13, 2019 by Raghuraman
Aliexpress.com - Package return shipment cost is higher than the product’s cost Open
On dated **-**-**** (Order ID: ***************), I have ordered two pairs of UnderArmour shoes out of which one pair was not available with the seller and was not shipped. The second pair I got was ***% duplicate and the sole was not pasted pro...
Jul 26, 2019 by Vikram Singh
Aliexpress.com - Payment successful order not showing on order box Open
Payment successful but the order not showing on order box. I tried *-* times to order the product all its failed with some reason (non-payment deducted). Last it went successfully completed payment and my money from bank deducted. Then, after I...
Jun 01, 2019 by Afreed ahmed
Aliexpress.com - Package not cancelled Closed
Package not cancelled by AliExpress and refund not initiated. Always keep on saying seller on vacation. Seller and AliExpress combined together had cheated...
Feb 07, 2019 by Sushanth
Aliexpress.com - Package didnt come Closed
Time tracking expire. When i buy on **.**.**** seller have ** delivery. After some time its change **. The agree was ** days. Day limit was **.**.****. Its been over * days. And the order didnt Reach în România. Evidente photo for searching. ...
Jan 21, 2019 by Alexandru fedeles
Aliexpress.com - Received dead product Open
i immediately open dispute when i find out the received product is not working from arrival i uploaded proper proofs of images & videos too but still aliexpress want me to return good for full refund its only **$ drone returning it will cost **...
Jan 06, 2019 by Ganesh sambhaji Hojage
Aliexpress.com - Package not delievered Open
I ordered * things from aliexpress a month ago and i haven't received any of the purchases except one and i had to pay triple the amount when i received it to customs and i never had that before when i purchased items online i only paid for shi...
Nov 01, 2018 by reem noaman
Aliexpress.com - Account deactivated accusing for violating of buyer protection program Open
I ordered several products from several sellers on the same day. Some packages arrived within the "guarantee delivery" time, and i have confirmed order with satisfaction. Five of ten packages either have not arrived yet, arrived later than guar...
Oct 21, 2018 by Govindakshay
Aliexpress.com - Fake seller Closed
on ** sep **** I purchased an item on aliexpress and within *-* hours I canceled the order. The seller rejected my cancellation for * times with poor response to come to an agreement. at the same time i contacted aliexpress customer service to ...
Sep 29, 2018 by Hussam Mhajer
Aliexpress.com - Seller not accepting my return and refund also not responding to mails Open
I have a placed an order #************** of rain shoe cover and the product delivered to me. And the size is not a fit for me hence i wanted to return the product so i have raised a request but seller denied it. so I reached out to AliExpress ...
Aug 10, 2018 by Sheik Imran
Hello there, I am Samarpita Bhowmik. I have ordered four watches from AliExpress's Wavors Store on *.*.****, my order id is **************. I still haven't received the order but the order status shows that the order is completed. So i have...
Dec 10, 2017 by Samarpita Bhowmik
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