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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Akbar Travels Online first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Akbar Travels Online - Unreasonable additional charges Open
I made an online flight ticket booking from www.akbartravelsonline.com to fly in DOHA-COCHIN-DOHA sector for my family. The fare shown on the website was Rs. **,***/- and I paid it online. After a few minutes, I received an email stating that m...
Aug 19, 2019 by Ismail
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