File a Complaint against Ajio.com
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Ajio.com
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How to resolve Ajio.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio.com?
If you are not satisfied with Ajio.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ajio.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio.com
But before filing a complaint, you should
a. Contact the customer support of Ajio.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ajio.com - Package not picked up because of some EAN issue Open
I received the product yesterday which was completely different from what I ordered so I requested for return . The delivery person came to pick up the product today but refused to pick up the product because he was not able to match EAN number...
Jun 23, 2020 by Niyati
Ajio.com - Amount debited payment shown as unsuccessful Open
Placed an order on the Ajio app on Friday,**nd May for Rs.****.**,which was shown as "payment unsuccessful" after the amount was debited.I waited as I thought it would get refunded automatically in ** hrs which was mentioned on their site,but t...
Jun 05, 2020 by Aniket Bane
Ajio.com - Refund not Provided Open
I bought a good from Ajio which I didn't like so I returned. The refund was initiated on **th December as per Ajio but it has not shown in my account till now. I have contacted Ajio and they said they have already initiated the refund and ask m...
May 27, 2020 by Shubham Raj
Ajio.com - Refund not processed Closed
I had purchased a denim jacket medium size followed which I created an exchange for large size in February I did not receive any refund . the company says they are not sure if they have received the exchanged product..this is not my problem .t...
Apr 27, 2020 by Kamaljit
Ajio.com - Wrong product delivered and no refund Closed
Order * products on **st Dec ****, they delivered the * products. Due to size issues i returned the * products and * products are different from what I ordered and raised a complaint and they are not giving prompt and correct response , I didnt...
Jan 13, 2020 by Saranya
Ajio.com - Package not deliver Open
As i order product forn ajio app for second time. Their ajio delivery partner xpressbreez did not deliver this product to my door step and without giving me any infromation or call and say you area is out of delivery area i complain against thi...
Dec 21, 2019 by Azeem tai
Ajio.com - Receive wrong product without prize tag Closed
I have receive a wrong product without prize tag in it... They have put the prize tag of the original product which I have ordered for but without the product They but some cheap ajio jacket instead of a leather jacket I have ordered.. and n...
Dec 12, 2019 by Dinesh salam
Ajio.com - Not Exchanging the Product Closed
I ordered a pair of Shoes on Ajio. They delivered wrong pair - One *.* size and another **.*. I made an exchange request on same day. They refused to Pick it up as apparently some tags were missing. They asked me to share the pics, which I did...
Dec 08, 2019 by Siddharth chaudhary
Ajio.com - My return item was not receive by seller item was steal by delivery boy Open
The item was misplaced by delivery boy....
Nov 10, 2019 by Amrit Krishna Pramanik
Ajio.com - Return pickup is delaying and postponing Closed
I ordered bulk no of items from ajio, on *nd of Oct. And received on *th and *th of October. I raised return request on *th October immediately.They are not picking up for return and even they are telling about I am delaying the items for retur...
Oct 17, 2019 by N k nandela
Ajio.com - Wrong size sent and no exchange or return Open
I had placed an order on **st Sep,** and a wrong size was sent to me. I had requested for exchange but the courier person asked me to come to a point a km away from my place and exchange the product which I denied. Then the exchange was cancell...
Oct 10, 2019 by Katha Maheshwari
Ajio.com - Wrong product received Closed
Order I'd : #FL********** Order placed : * Aug **** Return picked : ** Aug **** I have order a Levi's shirt from Ajio site, but received a different Levi's brand shirt. For the same I raised a return request stating all the information in t...
Oct 06, 2019 by Nishanth reddy
Ajio.com - AjioBiggest Scammers Open
I placed an order on *st July ****, Order# FL**********(* Items). I didn't receive my order, yet I received an sms stating that it has been delivered. Then I contacted Ajio customer care and they raised a complaint and said the problem would b...
Sep 27, 2019 by Poonam Kalra
Ajio.com - Having problem in return pick up service Open
I placed return request for * products form my order ID FL**********; courier partner came for twice for the pick up my products but database what they having not matching with my products codes! so *. my *st concern is they delivering wrong p...
Sep 27, 2019 by komal Patel
Ajio.com - Regarding refund Open
I have cancelled one of the product I purchased but they have only made a partial payment ...it's been near about a month and they haven't solved the issue yet ..I have sent my bank statement too but no one is solving it....
Sep 26, 2019 by Sonam jain
Ajio.com - Package not picked up Closed
Order ID is FL********** Complaint ID is COM*********** This is the first time I have bought some clothes from Ajio. First the delivery was delay. Then they cancel one of my item without any update or information from their end. Now I want ...
Sep 24, 2019 by Geetanjali Tung
Ajio.com - They charged extra amount Open
I placed my order on *th September **** and my order total was Rs**** COD. I had Rs **** in my ajio wallet , so i used my ajio wallet and besides that remaining amount to be paid was ***.I ordered * items and one of my item came first on ** Sep...
Sep 22, 2019 by Ruchika
Ajio.com - Fake and used product delivered Open
EX********** On * th AUGUST **:** AM I RECIEVED CALL OF AJIO DELIVERY EXECUTIVE I WENT OUT OF MY HOUSE TOOK DELIVERY BY **:** AM AND SAW THE PRODUCT WAS NOT ORIGINAL AND WAS OF LAW QUALITY AND IMMEDIATELY ENTERED LAST * DIGITS AND CONFIRME...
Sep 13, 2019 by KUNAL CHHABRA
Ajio.com - Refund not received Open
Refund transfer to my Paytm wallets but my Paytm account revoked. Ajio says refund transfer successful. Paytm account activate again but amount not credited. Paytm message me refund amount was cancelled by Paytm. My account closed on ** July **...
Sep 03, 2019 by Mohd umar
Ajio.com - Refund not done Closed
I received an incorrect item and have returned the product. Now ajio is saying its not an Ajio product. If it was not an Ajio product they should not pick it in the first place. They send me an incrrect item and when i say its incorrect t...
Aug 31, 2019 by Samuel Zadok
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