Ajio.com
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Complaints
Ajio.com - Shipped diffierent colour and pattern product Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Online Shopping The issue that I have experienced was: As I have ordered a product from ajio , they have delivered a completely different product from the image shown in the w...
Sep 19, 2023 by Bhargav D
Ajio.com - Refund not initiated Closed
I am Utkarsh Saxena I have ordered one blazer and Jogger of rupees ***** rupees from ajio on * Feb but I have received wrong size so I returned it then my return was picked But on ajio app it is mentioned that refund will be initiated by ...
Feb 27, 2023 by UTKARSH SAXENA
Ajio.com - Washed out my cash from my Ajio wallet Closed
There is lapse of rs. ****.** in my ajio cash in ajio wallet although I did not use that amount. *. Ajio cash deposited by Ajio on refund of articles : ₹ *****.** *. Ajio cash spent by me to purchase articles : ₹ *****.** *. Amoun...
Feb 20, 2023 by kuldeep agarwal
Ajio.com - Refund not received Closed
An item with return ID RT******** was returned and accepted by Ajio, a refund for which was initiated on **th Oct **** to the source account (Paytm wallet). No amount was received, following which a complaint was filed on **st Oct **** with com...
Nov 08, 2022 by Deepika Sarin
Hello Ajio team, I had ajio account from this email ID and from my recent order Order ID #FN **********, I want to place a return of a product from brand RIO, Flat front joggers with insert pockets. It is an apparel which comes in a return...
Nov 03, 2022 by Shikha
Ajio.com - Account blocked Open
I have purchased a saree from ajio. I got a cheap quality product and of different specifications worth Rs ***-***. When i tried to initiate return, i found my account blocked. Kindly unblock my account and place return for the product and init...
Jul 09, 2022 by Shweta
Ajio.com - Wrong item received and in app order showing in transit Open
Recieved wrong colour pant and I am not able to raise complaint for exchange of colour order delivery is not updated yet in app. ...
Oct 16, 2021 by Priti Gupta
Ajio.com - EAN number mismatch Open
I received the product on *th August which was small in size so I requested for return . The delivery person came to pick up the product today but refused to pick up the product because he was not able to match EAN number. And they are not rep...
Aug 08, 2021 by Viplav Goel
Ajio.com - No Refund of money against return of Order Closed
Against Order# FL********** . I have returned the item on **th June **** as it was small in size and quality was also bad but no refund is given even after one month .Regular follow up with customer care but in vein. ...
Jul 31, 2021 by SHRIKANT SINGH
Ajio.com - Refund not received Closed
This is regarding my order id FL***********. I have placed the order on **/**/**** and one of the product got returned from your end itself (as usual, which has happened during my last order also) and the rest of the items is canceled from my e...
Jul 29, 2021 by Krishnaraj
Ajio.com - Wrong product delivered Closed
I have purchased Rayban sunglass Model **** ***/**** on *st may **** and was delivered to me on **th may. To my surprise when opened the box i totally got different Rayban model **** which is totally fraud. I have unboxing video record proof of...
Jun 04, 2021 by Ansumai Basumatary
Ajio.com - Not giving refund from 2 months Closed
Ajio is not resolving my concern. I returned the product in original condition and it is not refunding the money from last * months. They are just pushing the date again and again. Order Id - FL********** Return Id - RT******** Complaint IDs...
Apr 22, 2021 by Rahul Chugh
Ajio.com - No refund credited Closed
Order no. : #FL*********** Retun id : #RT******** I returned the product on ** march but i haven’t received any refund till date. Are they gonna eat up my money??? Can i get a refund???...
Apr 17, 2021 by Aanchal sharma
Ajio.com - Ajio not refunding my money Closed
I had tried to placed an order on March *rd **** of amount rs ****. but got a notification that order has been failed and I will be get back my money in next ** hours still I am just waiting for my money even when I try to call the customer car...
Mar 23, 2021 by Sonapari Kumari
Ajio.com - Refund not received Closed
After multiple followups , the only answer I get from customer care is please wait for * days . You will receive. I have been hearing this since * weeks now. Order #: #FL**********...
Mar 20, 2021 by Manasa
Ajio.com - Refund not credited Closed
I ordered * products from Ajio.com on *th March **** and the payment was failed but i have been debited from my side. I completed the payment with Paytm wallet, I contacted Ajio Customer Care they told me to wait for ** hours. I waited but noth...
Mar 17, 2021 by Arun S
Ajio.com - Refund Closed
I have returned a product on Ajio.com of return Id RT******** but still i didn't get any Refund....
Dec 28, 2020 by Vishal kumar
Ajio.com - Not refunded yet Closed
It's been a long time i have returned items and refund has been initiated * months ago. But it hasn't reached me yet. Conveyed this issue through customercare.ajio.com several times. But nothing has been happening. ...
Nov 23, 2020 by Sneha Thomas
Ajio.com - Product not delivered Closed
I ordered a shoe from ajio on ** september **** , next day they cancel d product bcz of some website issues. Payment was prepaid . Its been more then one month nd i still waiting for refund. I tried to contact by email but there is no responce ...
Oct 30, 2020 by Aaryna nager
Ajio.com - Amount is debited but order isn t placed not showing Closed
I paid online for my order but order is not placed ...
Oct 21, 2020 by Saloni pawar
Ajio.com - Money deducted but order not placed Closed
on **.**.**** the amount of Rs.*,***.** has been debited from my account but couldn't able to place the order. I wrote the same on Ajio customer care via E-mail, after that they create a complaint ID No.COM*********** dated **.**.**** but stil...
Oct 20, 2020 by SUNEETHA
Ajio.com - Refund not received for returning five leggings Closed
I don't receive my refund amount regarding returning of five leggings it was picked up on **.**.**** the return status is not updated still it shows return under process I have been raised complaint also in ajiocustomercare but still not resolv...
Oct 19, 2020 by Nithya
Ajio.com - Refund not received Closed
I have returned the product of order no. FL********** but still did not receive any refund amount of Rs. ***.**...
Oct 10, 2020 by Shabbir Bhanpurawala
Ajio.com - Non delivery of prepaid shirt Closed
I placed order for a shirt having offer price Rs***/- with total order amounting to Rs****/-approx .All other items delivered except one, the shirt at issue.on ** sep I got a message that the item has been delivered with similarly updating on...
Oct 04, 2020 by Shiv Shankar Kumar
Ajio.com - Order not cancelling Closed
i ordered sandal worth ****, but got to know that it was *** rs cheaper on lical store/official online store as well,i try to cancel order but ajio.com is not supporting...
Sep 13, 2020 by ankit
Ajio.com - Didn t receive the refund Closed
So I ordered crocs from ajio and had a size issue but there were no other size available so I had to return it. I returned it ** days ago I.e on **th august and still not got the refund my return no. Is RT******** ...
Sep 11, 2020 by Shruti shah
Ajio.com - Wrong product delivered but they are not taking back Open
I had placed an order for Lego fire station building blocks on the **th of July **** vide Order #FL********** paid through credit card and received the delivery on the **th of July **** but on opening the box I was shocked to see that a wrong l...
Aug 30, 2020 by Asheesh Wadhwa
Ajio.com - REFUND NOT RECEIVED Closed
I had ordered a UCB, flat front trousers with pocket through the Ajio app, which was delivered on Wednesday, **th of August. I had chosen cash on delivery option. Since the size was not right, I returned the product. But I haven't received the ...
Aug 30, 2020 by POOJA S
Ajio.com - Replacement not done Closed
I had ordered for a marks and Spencer pants. When I received it I had size issue so had requested a exchange order.after ** days the delivery person came to exchange but refused it saying the EA number is not there and he is saying the there is...
Aug 24, 2020 by Karuna K
Ajio.com - Return not pick of defective products they sent Open
I ordered masks pack of **. The product shown on app is totally different from what I received. I received all defective masks. I contacted AJIO and they registered my complaint no . COM************. And they promised to pick the product before...
Aug 21, 2020 by Jeenal Redkar
Ajio.com - PRODUCT MISSING Open
I placed two products on ajio.i received only one product.but on the package it shown .two products are in the package.after opening the package.it has only one product that differ from my order...
Aug 16, 2020 by BHARATH KUMAR REDDY PATHI
Ajio.com - Refund issue and order not confirmed Closed
No response till now from Reliance retail limited, or Ajio Shopping Cart My amount was debited from my account Rupees ****.** on August * around * PM For the order in my Ajio Shopping Cart But till now order is not confirmed or...
Aug 11, 2020 by Kandasamy
Ajio.com - Item returned but no refund from Ajio Closed
The item was picked up on **th july and I received a notification on *rd August that i will receive refund in one business day but it's *th and I haven't received the refund. Trying to call the customer care but it's impossible to reach anyone....
Aug 07, 2020 by ZAHRA ABBAS
Ajio.com - Return Request initiated no response from AJIO Closed
I have placed order ** items- OrderID: FL********** on **rd May. in that * items are very low -quality and size mismatch. I have initiated the return request, and drop an email to customercare@ajio.com Return-ID: RT******** but no response...
Jul 28, 2020 by nandhini
Ajio.com - Package not delivered Open
Greetings! This is to inform @ajio.com that the delivery agency "XPRESSBEES" is irresponsible and ill-manered. The employee that I had to deal with was obnoxious. He did not no ANY of the BASIC-CUSTOMER-BEHAVIOR and it is really upsetting. I ha...
Jul 15, 2020 by Riya Malini Kongari
Ajio.com - Refund amount not credited Open
I returned an Ajio product of Rs. ****.** on **th May. Order ID - FL********** Return ID - RT******** Ajio's refund policy is a a refund of the full amount within * to * days. But as of today (**th July) it has been nearly * weeks and no a...
Jul 14, 2020 by Janani K
Ajio.com - Refund not rcvd Closed
Exchanged two products.. which were picked from me by ajio person on **.*.**.. he did not update return rcpt in system.. got no exchange as they kept asking for the products again from me.. wrote two ajio and called customer service many time f...
Jul 09, 2020 by saumya sharma
Ajio.com - Money deducted order not placed Closed
I Placed an order and paid via UPI. The money was deducted but the order wasnt placed. ...
Jul 06, 2020 by Sharanya nair
Ajio.com - Wrong product with no price tag Closed
I ordered a Levi’s T-shirt from this site on ** June. Order Id FL********** . When I opened the product i was shocked that it was he wrong product and was without any price tag. I informed them to return this product. The courier company took...
Jul 02, 2020 by Kapildeep
Ajio.com - Package not delivered Open
How should I start? Ajio is scam, fraud and obnoxious e commerce website.pls don't go for their discounts and offers.i ordered * tshirts together and paid for one of them through my ajio wallet money,now it shows in the app that the product is ...
Jun 28, 2020 by Shruti Devani
Ajio.com - Package not picked up because of some EAN issue Open
I received the product yesterday which was completely different from what I ordered so I requested for return . The delivery person came to pick up the product today but refused to pick up the product because he was not able to match EAN number...
Jun 23, 2020 by Niyati
Ajio.com - Amount debited payment shown as unsuccessful Open
Placed an order on the Ajio app on Friday,**nd May for Rs.****.**,which was shown as "payment unsuccessful" after the amount was debited.I waited as I thought it would get refunded automatically in ** hrs which was mentioned on their site,but t...
Jun 05, 2020 by Aniket Bane
Ajio.com - Refund not Provided Open
I bought a good from Ajio which I didn't like so I returned. The refund was initiated on **th December as per Ajio but it has not shown in my account till now. I have contacted Ajio and they said they have already initiated the refund and ask m...
May 27, 2020 by Shubham Raj
Ajio.com - Refund not processed Closed
I had purchased a denim jacket medium size followed which I created an exchange for large size in February I did not receive any refund . the company says they are not sure if they have received the exchanged product..this is not my problem .t...
Apr 27, 2020 by Kamaljit
Ajio.com - Wrong product delivered and no refund Closed
Order * products on **st Dec ****, they delivered the * products. Due to size issues i returned the * products and * products are different from what I ordered and raised a complaint and they are not giving prompt and correct response , I didnt...
Jan 13, 2020 by Saranya
Ajio.com - Package not deliver Open
As i order product forn ajio app for second time. Their ajio delivery partner xpressbreez did not deliver this product to my door step and without giving me any infromation or call and say you area is out of delivery area i complain against thi...
Dec 21, 2019 by Azeem tai
Ajio.com - Receive wrong product without prize tag Closed
I have receive a wrong product without prize tag in it... They have put the prize tag of the original product which I have ordered for but without the product They but some cheap ajio jacket instead of a leather jacket I have ordered.. and n...
Dec 12, 2019 by Dinesh salam
Ajio.com - Not Exchanging the Product Closed
I ordered a pair of Shoes on Ajio. They delivered wrong pair - One *.* size and another **.*. I made an exchange request on same day. They refused to Pick it up as apparently some tags were missing. They asked me to share the pics, which I did...
Dec 08, 2019 by Siddharth chaudhary
Ajio.com - My return item was not receive by seller item was steal by delivery boy Open
The item was misplaced by delivery boy....
Nov 10, 2019 by Amrit Krishna Pramanik
Ajio.com - Return pickup is delaying and postponing Closed
I ordered bulk no of items from ajio, on *nd of Oct. And received on *th and *th of October. I raised return request on *th October immediately.They are not picking up for return and even they are telling about I am delaying the items for retur...
Oct 17, 2019 by N k nandela
Ajio.com - Wrong size sent and no exchange or return Open
I had placed an order on **st Sep,** and a wrong size was sent to me. I had requested for exchange but the courier person asked me to come to a point a km away from my place and exchange the product which I denied. Then the exchange was cancell...
Oct 10, 2019 by Katha Maheshwari
Ajio.com - Wrong product received Closed
Order I'd : #FL********** Order placed : * Aug **** Return picked : ** Aug **** I have order a Levi's shirt from Ajio site, but received a different Levi's brand shirt. For the same I raised a return request stating all the information in t...
Oct 06, 2019 by Nishanth reddy
Ajio.com - AjioBiggest Scammers Open
I placed an order on *st July ****, Order# FL**********(* Items). I didn't receive my order, yet I received an sms stating that it has been delivered. Then I contacted Ajio customer care and they raised a complaint and said the problem would b...
Sep 27, 2019 by Poonam Kalra
Ajio.com - Having problem in return pick up service Open
I placed return request for * products form my order ID FL**********; courier partner came for twice for the pick up my products but database what they having not matching with my products codes! so *. my *st concern is they delivering wrong p...
Sep 27, 2019 by komal Patel
Ajio.com - Regarding refund Open
I have cancelled one of the product I purchased but they have only made a partial payment ...it's been near about a month and they haven't solved the issue yet ..I have sent my bank statement too but no one is solving it....
Sep 26, 2019 by Sonam jain
Ajio.com - Package not picked up Closed
Order ID is FL********** Complaint ID is COM*********** This is the first time I have bought some clothes from Ajio. First the delivery was delay. Then they cancel one of my item without any update or information from their end. Now I want ...
Sep 24, 2019 by Geetanjali Tung
Ajio.com - They charged extra amount Open
I placed my order on *th September **** and my order total was Rs**** COD. I had Rs **** in my ajio wallet , so i used my ajio wallet and besides that remaining amount to be paid was ***.I ordered * items and one of my item came first on ** Sep...
Sep 22, 2019 by Ruchika
Ajio.com - Fake and used product delivered Open
EX********** On * th AUGUST **:** AM I RECIEVED CALL OF AJIO DELIVERY EXECUTIVE I WENT OUT OF MY HOUSE TOOK DELIVERY BY **:** AM AND SAW THE PRODUCT WAS NOT ORIGINAL AND WAS OF LAW QUALITY AND IMMEDIATELY ENTERED LAST * DIGITS AND CONFIRME...
Sep 13, 2019 by KUNAL CHHABRA
Ajio.com - Refund not received Open
Refund transfer to my Paytm wallets but my Paytm account revoked. Ajio says refund transfer successful. Paytm account activate again but amount not credited. Paytm message me refund amount was cancelled by Paytm. My account closed on ** July **...
Sep 03, 2019 by Mohd umar
Ajio.com - Refund not done Closed
I received an incorrect item and have returned the product. Now ajio is saying its not an Ajio product. If it was not an Ajio product they should not pick it in the first place. They send me an incrrect item and when i say its incorrect t...
Aug 31, 2019 by Samuel Zadok
Ajio.com - Missing product delivered Open
I ordered stripe,slim fit polo T shirt online through Ajio.com on *th aug ****. Delivery date was * aug, but they delivered product on *th aug in hurry even without calling on my cell no which i shared on the order. On opening the package, i fo...
Aug 30, 2019 by Neeraj Saraswat
Ajio.com - Return rejected Open
I had ordered a T-shirt with order id. FL********** I waited for atleast *-* days for the delivery and when I received I found it a little small, which I tried to return it as per the ajio policy within *-* hours but when the delivery boy came ...
Aug 16, 2019 by Ashish arya
Ajio.com - Package not delivered Closed
I had purchased product from ajio but they had sent me wrong product but they are nit accepting it and not providing me the wrong product ...
Jul 27, 2019 by Praroop Gupta
Ajio.com - Refund Pending Open
On **th April, I placed an order with AJIO through an online payment. The order was unsuccessful however an amount of INR **** was debited. HDFC bank investigated and confirmed that the vendor has received the payment. Since then, I have been ...
Jul 26, 2019 by Angelina
Ajio.com - Wrong product delivered Open
have ordered a blue-colored National award-winning Bhujodi saree worth Rs.**** on *th July but received another saree which is worth only Rs.**** on the Ajio site on **th July. I called up team Ajio many times after registering a complaint on ...
Jul 23, 2019 by Ruby Saha
Ajio.com - Package never picked up Open
I have placed an order for * pair of shoes which was not a good fit. Hence I have created an exchange. The exchange product never got delivered and the delivery partner kept updating the false information as customer unavailable or refused an e...
Jul 22, 2019 by Dipali Chaurasia
Ajio.com - Money not refunded Open
I bought NIKE - Nike Victory Elite Trainer Panelled Lace-Up Sports shoe on **th May **** and I received my shoe **nd May but this shoe did not fit for me. I generate an exchange option on the ajio website. **th May **** ajio delivery partner co...
Jul 21, 2019 by Vinod Kumar
Ajio.com - Fraud Open
While placing an order the payment is done by upi using google pay and money is deducted from the bank account and the order is cancelled automatically at last . Now ajio customer care is saying that they didn't recieve money and google pay is ...
Jul 19, 2019 by Jitendra yadav
Ajio.com - Refund Open
I have ordered * products from ajio out of which i kept * order and exchange * order with xl size but i got L size so i returned this order also along with other * orders i got refund of * orders cost of *** but i didn't get *** ruppes of *rd o...
Jul 09, 2019 by Ajay kuber
Ajio.com - One product from the package missing Open
I ordered two scotch and soda denim. I received one but did not receive the other one in the package. My order no is FL**********. After complaining again and again (about ** times) for * and a half month they decided to drop my case and steal ...
Jun 24, 2019 by Siddhant jain
Ajio.com - Product without tag and can't make return Open
I have placed an order on Ajio on *st June **** and received order on *th June **** without a tag and wrong size so I request a return but as the product was without tag so the delivery boy rejected to pickup so I raised a complain regarding it...
Jun 24, 2019 by Tanay Choudhary
Ajio.com - Duplicate product delivered Open
I ordered a pair of Nike shoes from AJIO and they delivered the shipment at super speed. I realise that the product shipped was not even Nike, it was a cheap replica with its price tag posted at the bottom of ***. Sent the company email on cust...
Jun 22, 2019 by Sidharth Goel
Ajio.com - Courier amount not refunded Closed
The issue was raised to ajio on June *. I had seld-couriered the dress back to Ajio and I am supposed to receive ***/- as courier charges along with the cost of the dress. The cost of the dress was refunded in a day or *, but I have been runnin...
Jun 19, 2019 by Shalini Agarwal
Ajio.com - Package not picked up after placing a return request Closed
I had placed order for * items on Ajio the orders were delivered and since the size wasn't fitting I placed return requests for all the three orders. Even after crossing the pick dates for all the respective orders I am not getting any satisfac...
Jun 11, 2019 by siddharth
Ajio.com - Delivery of wrong product Open
I ordered * product from ajio online they delivered one product right and other wrong so I complained through mail and customer care both but no action has been taken. It's been *.*.* month now...
Jun 08, 2019 by pooja
Ajio.com - Wrong product delivered Open
I placed an order at Ajio.com on **th May ****, which consisted of * products from Superdry. I paid a total of INR ****.** for the complete order. Shortly I got an update from Ajio that * product has been cancelled & they refunder INR ****.**. ...
Jun 06, 2019 by Robinder Patyal
Ajio.com - WRONG PRODUCT DELIVERED TWICE Open
I had ordered louis phillepe shoe (tan colour size **) on AJIO app .The shoe was a newly launched product by Louis Philippe. Order ID - EX********** *.At first I received wrong sized product * instead of size **. *.Then I raised a exch...
May 30, 2019 by Hanu Ramasanjeeva
Ajio.com - Wrong item delivered and the return pickup is not taking place Closed
Ordered the product (a half-sleeved black T-shirt with lace inserts on the sleeves) on *rd May from AJIO and got the wrong product delivered. Then requested for return and refund which was taken but when the pickup guy came, he could not match ...
May 16, 2019 by Mousumi Bhattacharya
Ajio.com - Refund not received Open
The order (ethnic kurta dress for women) was delivered on **th April. Due to size mismatch, I returned the package on **th April (Return ID: #RT********). To pick up a person who after thorough check up and matching the return id and product id...
May 07, 2019 by Joyeeta Sarkar
Ajio.com - Not providing refund after pick up of the product Open
I purchased one Kurta of amount ****/- (Handspun Khadi Hand-Embroidered Cotton Kurta, Order Id FL**********) from Ajio on **/**/**** and received it. I found that it is not according to the description provided. So I raised the return request (...
Apr 27, 2019 by Monika
Ajio.com - Empty package received with polythene and papers Open
They have been harassing me throughout all week from *th March to **th March and they said we can’t do anything we sent you and you received the product. We can’t give you a product or refund or anything....
Mar 11, 2019 by Dheeraj bhatti
Ajio.com - Package not delivered Open
I ordered for clothes on AJIO online app. My expected delivery was **/**/****. But they message me regarding the delay and asked me to wait for more days. ...
Feb 28, 2019 by Ajay Pratap Singh
Ajio.com - Product doesn't returned Open
Dear sir, I ordered footwear from ajio.com. I ordered the Navy coloured chappal but received black coloured. So I decided to return my product and initiated the return. But the delivery agent isn't able to return my product. So I file a compla...
Feb 23, 2019 by Midhun Baby
Ajio.com - Unethical behaviour and no refund received Open
I had order pair of shoes from their application ajio.I made the payment on *th of january. The promise delivery date was **th January. Now its * february . They have neither delivered the order nor returned my money. I selected another pair ...
Feb 09, 2019 by anmol malhotra
Ajio.com - Cheated by AJIO Beware Open
Ridiculous as it may seem, I had this issue with the toy department twice. Once a toy part was missing, when complained they collected the toy and refunded the amount. The second instance one whole toy was missing from a shipment containing * t...
Feb 04, 2019 by Shipra Acharya
Ajio.com - Delivered wrong product Closed
I was ordered sleeveless Lace dress with ruffled hem but they delivered ordinary Purple Frock.. for that till now * times I was given complaint.. till now * times pickup person came and said product code is not matching. First of all they deliv...
Feb 01, 2019 by Hima Bindu
Ajio.com - Cancellation of product without my consent Open
I had ordered trousers at Rs ***. To get this price I ordered few more products so that I could get extra **pc off. Then I got an email saying that product has been cancelled and refund has been iniated. And if I want to order the prodcut then ...
Nov 23, 2018 by Priyanka
Ajio.com - Cancelled package Open
i ordered dune shoes in ajio.com that was in discount but they cancelled my ordered but now shoes prices will increase . now what can i do i need compensatation....
Nov 21, 2018 by arpit
Ajio.com - Ajio.com - Online Shopping — cheating and fraud Open
This is complaints Against: Ajio Online shopping Ajio, C/O Reliance Retail Limited, SS Plaza, **/* Outer Ring Road, **th Main Road, BTM *st Stage, BTM layout, Bangalore- ******. email id: Customercare@ajio.com Customer care no: ****-***...
Jul 16, 2018 by Gitesh Kashinath Deshmukh
Ajio.com - AJIO Scam Open
On March ** **** i order a Compression tshirt and * pair of socks from AJIO.com (Order Id : FL********) for discounted price. price of the Compression tshirt was **** but after applying coupon i got it for ***. Ajio didn't shipped the tshirt an...
Apr 07, 2018 by Rahul Pable
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