File a Complaint against AirIndia Airlines
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against AirIndia Airlines?
If you are not satisfied with AirIndia Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose AirIndia Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from AirIndia Airlines
But before filing a complaint, you should
a. Contact the customer support of AirIndia Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
AirIndia Airlines - Non refund of promised conpensation Open
Promised to compensate for providing poor services and lack of amenities during our flight from London Heathrow to Amritsar in Feb ****. I made a complaint and they promised to conpensate Rs***** in total, I have chased them nearly ** times but...
Jun 08, 2024 by Gautam Kumar
AirIndia Airlines - Air india flight delayed connecting flight missed Closed
CCU TO DEL booking ID-************.this flight landed time in delhi is *:**am but more than * hr delayed. So my connecting flight was missed, this was from DEL TO FRU booking ID -************. this is the Air Astana flight. This flight departur...
Apr 15, 2024 by ZINNATUL AHSAN
AirIndia Airlines - Flight delay Open
A connecting flight from TRV-BIM-LHR-JER was booked from British Airways. The first Air India (AI ***) flight on March **th, from TRV-BOM was delayed by more than an hour. It was supposed to arrive in Mumbai around **.** pm, but it arrived arou...
Mar 27, 2024 by SARANYA MAYA SYAMLAL
AirIndia Airlines - Misleading costumers Closed
They mislead costumers with their policies and charge extra money for luggage’s even if it is under the overall weight given per ticket. Either don’t make policies or follow them strictly without misleading and harassing students at the las...
Sep 23, 2023 by Sneh
AirIndia Airlines - Refund of ticket issued by mistake due to wifi connectivity not received since Closed
We had issued by mistake * tickets on ** November due to irregular wifi connectivity. We cancelled one within ** hours and were assured ***% refund. ticket ************* we called back airindia on ** dec as we did not receive refund t...
Jan 15, 2022 by Venus Viswambharan
AirIndia Airlines - Airfare money not refunded Open
My ticket was cancelled on **th Dec **** and I was supposed to get the amount refunded to my american express card in Jan **** as per my conversation with Air india customer care representative. This is ** months now. There is no proper respons...
Nov 17, 2021 by Naresh Sridharan
AirIndia Airlines - Not refunding money Open
I have booked a ticket from Mumbai to Ahmedabad in June **** , flight cancelled and they promised to refund the amount but they didn't refund the amount even after a year ...
Aug 04, 2021 by Tushal Vaish
AirIndia Airlines - Air India not refunding my amount flight is canceled by air India side Open
air India not refunding my amount flight is canceled by air India side . * month is getting complete after flight cancellation still I did not received my money back....
Aug 02, 2021 by mani kundan kumar
AirIndia Airlines - Air India Refund of cancellation of my ticket Closed
We booked a flight from Delihi to San Francisco (SFO) on *th July and cancelled on same day for some personal reasons.The Departure date of flight was **th of July *:**AM from DELIHI and flight number was AI***. we called air India custome...
Apr 12, 2021 by Ramesh Babu Damarla
AirIndia Airlines - REFUND NOT CREDITED BACK INTO MY ACCOUNT Closed
I canceled my flight booking and my refund was initiated and I was asked that the amount will be credited in * weeks or so but it has been more than * weeks now and I haven't received my refund till date....
Apr 02, 2021 by Enab Muneer
AirIndia Airlines - REFUND NOT RECEIVED Open
I had to cancel one of my flight ticket scheduled on January **,**** due to unforeseen circumstances. The booking was cancelled from AirIndia Trivandrum office during the first week of December.As per the advice received from the corresponding ...
Mar 21, 2021 by NIMISHA ABRAHAM
AirIndia Airlines - Ticket cancellation refund Double booking Open
I have double booked AirIndia ticket due to website issue and requested for cancellation of duplicate ticket. Still now haven't got my refund and its almost * month now....
Mar 17, 2021 by Dinesh Kandasamy
AirIndia Airlines - Not received my refund Open
We have cancelled our travel with Trip Confirmation number YWDGD on **st December ****. It's been more than* months since then we haven't received the refund amount yet. I called customer care and they are saying amount issued on Feb*st. But I...
Feb 26, 2021 by Sri Lakshmi Kaniganti
AirIndia Airlines - Airline Ticket Refund Open
I have been sending repeated emails regarding the refund not being reflected on my credit card.Every time I get the same response that we are loaded with work and process will be delayed.This seems to be your escape statement because every time...
Feb 12, 2021 by Hardik shah
AirIndia Airlines - Refund issue Closed
The flights was cancelled by airlines. Its been more than * months since I applied for refund. But AirIndia still not approved refund for unused ticket either they don't send an confirmation mail for refund. very worst in service only airline I...
Feb 10, 2021 by Fareeth Ahamed
AirIndia Airlines - Refund not issued from AirIndia Open
I had booked an AirIndia flight round trip from India to Rome, Italy from **th June to **th June. Due to covid pandemic and cancellation of the flight, I did not travel. It’s been more than * months now that the airlines have not issued the r...
Dec 03, 2020 by Manokamna Agarwal
AirIndia Airlines - Amount deducted PNR status Cancelled No Flight ticket shared Open
This is in regard to the booking on **th November **** done via customer service agent for a travel plan on **th November from Chicago- Hyderabad &Hyderabad- Chicago in January Month:**** My sister name: Krishneveni Kethireddy PNR: ZC*FH: We...
Nov 28, 2020 by Kethireddy Jyothireddy
AirIndia Airlines - AirIndia refund Closed
I contacted customer care multiple times. They are not properly responding. they didnt respond properly in emails as well...
Nov 18, 2020 by Gokulraj shanmugam
AirIndia Airlines - No refund by AirIndia Closed
I had flight on Sept **, **** from Delhi to Toronto. Somehow AirIndia did not let me board the flight. I went to the Airindia counter for initiating the refund process. They asked me to email on e-commerce email. I did email * times. No respons...
Nov 11, 2020 by Vishal Tarar
AirIndia Airlines - AIRINDIA IS TORTURING TESTING OUR PATIENCE LEVELS AT THIS TIME Open
I booked many flight tickets for me and my family in Airindia sale. how many times im calling Airindia customer care, they are making me to wait ** minutes and disconnecting call. one time is okay, repeatedly doing same task. Im calling to cha...
Sep 07, 2020 by TEJAVIHAR
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