File a Complaint against Agoda
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Agoda - Invoice not provided by hotel Open
I had a stay at hotel Hampi International, karnataka from Jan ** to Jan **, but after my stay hotel has denied to provide any invoice for my stay. They are claiming it will be provided by Agoda and Agoda is claiming it will be provided by prope...
Jan 23, 2023 by Manjunath Angadi
Agoda - Extra cash asked by hotel and not refunded by agoda Closed
I booked a hotel through Agoda and made the partial payment which is *** rupees, and at the date of stay, I reached there and I am supposed to pay *** balance. However, the hotel told me to pay **** and denied check in. I contacted customer car...
Jan 23, 2023 by Aryan Kumar M S
Agoda - Cheating in hotel booking Open
Hi, yesterday I booked online a deluxe room in a hotel that named "Fab hotel Oasis Yellow Courtyard, Bhopal" through "Agoda". And I paid **** INR for two nights **/**/**** to **/**/****. but they were given a very dirty and small room. its...
Jan 22, 2023 by Chandan Kumar
Agoda - Agoda booking with no hotel in the mentioned place Closed
I have booked a hotel in Calicut as shown in Agoda for my family. Later i couldnt find the hotel in the mentioned address, could nt reach out to Agoda as they are not reachable . Sent mail also but received no response . I was deceived by takin...
Jan 21, 2023 by Yaseen Ahamed
Agoda - Booking denied by hotel process my refund asap Closed
I had a hotel booking with agoda on ** january ****. But hotel denied checkin so i am raising issue regarding my bookind.. contact number ********** Booking ID. *********...
Jan 21, 2023 by Brijesh Pandey
Agoda - Charged twice for the same hotel Closed
Due to some reason, i was charged twice for the same booking, even after submitted the bank statements Agoda is not willing to refund my money...
Jan 21, 2023 by P Sabareesan
Agoda - Amount is being debited wrongly Closed
We have booked Shakuntala farm stay via agoda for **-**th of January. Our money has been debited but when we call to respective villa they said we are already booked for these date and we have deactivated our agoda account. Then we have cancell...
Jan 19, 2023 by Divya
Agoda - Price deducted without the concent Open
I was not able to check-in to the hotel on the required date due to some emergency and the amount was deducted from my card without taking the concent from me. Request to change the booking dates....
Jan 16, 2023 by Divyen Shah
I have not stay in the hotel with the below Booking ID but amount was deducted from my bank account against this ID. As per the Agoda team, i have booked my hotel via my contact number but that bookings was also not showing and today when I got...
Jan 15, 2023 by Arpit Purohit
Agoda - Hotel Booking Fraud Open
I booked a hotel named Spot On ***** Hotel Vandana, Pahar Ganj New Delhi for **-**-**** through the Agoda Website and I already paid for the booking. When I reached the hotel I was told that they did not receive the money and the room is not av...
Jan 14, 2023 by Nazia Jabeen
Agoda - Booking not confirmedamount got deducted Open
I had booked a hotel room for Jan. **th & **th **** at JS Residency Kodaikkanal. The full payment for the booking, Rs.**** was done on *th Dec. **** through my google pay no. ********** (screenshot attached)....
Jan 12, 2023 by Sreehari c n
Agoda - Hotel denied to provide room Closed
The hotel denied to provide room at the time of check in. They told me that they are not get any payment from agoda site....
Jan 11, 2023 by Mithu Sadhu
Agoda - Regarding Refund Closed
I booked hotel through agoda but due to some circumstances i had cancelled it , but the money still not refunded ...
Jan 10, 2023 by Deepak lakra
Agoda - I haven t received my refund Closed
I had canceled my booking in **th December but I haven’t received my refund amount of rupees ****...
Jan 09, 2023 by Altamash khan
Agoda - Fraud happen to me VIA Agoda or VIA property owner don t know Closed
Team, Today I booked a service apartment in Mumbai via Agoda app. My booking ID was *********. The amount was paid in advance(ScreenShot Shared) , but @ spot there was no property , I spent more then * hours as well paid extra taxi fare ***...
Jan 08, 2023 by Ashutosh Sharma
Agoda - Check Denied from property Open
I have booked property booking id: ********* for my stay. But from last two property has denied more than * times that they eill not able to provide me the accomodation but agoda customer service is making fool to me. Thay said property has not...
Jan 02, 2023 by Aprajita Singh
Agoda - JITENDRA CHOUDHARY Closed
Dear Team , We Have Booked A Flight Through Agoda Services Co. Ltd As On **.**.**** Having Booking Id ********* And PNR No. BKPDXI ....Later On We Cancelled It On **.**.**** But Till **.**.**** We Are Not Get Our Refund Amount of Rs. **** . ...
Jan 02, 2023 by JITENDRA CHOUDHARY
Agoda - Breakfast not orovided free at hotel Open
freakfast included in agoda booking but not was charged by proprty. booking id *********...
Jan 02, 2023 by vijay chaudhary
Agoda - Fraud Closed
I had booked a room on agoda on ** dec in munnar, at the time of booking distence from city centre *.* km..but after booking ots changed to ** km. Then i have a doubt that this is not ok and i called to proerty on the no given by agoda in mail ...
Jan 01, 2023 by Dharmendra kumar
Agoda - Not allowed to check in hotel at opo alpine tree delhi Closed
I am bhim agrawal.I am unable to check in the hotel opo alpine with booking id ********* The property is not allowing us to check in the hotel ,they are denying that they don’t accept the bookings from agoda . I want my money refund and i wi...
Dec 31, 2022 by Bhim agrawal
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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