File a Complaint against Agoda
Case Details
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Resolution
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
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Legal Network
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Case Details
Personal Info
Resolution
Agoda - Refund not received from Agod Open
I had booked flight via Agoda on **th December ********* . Subsequently cancelled this on Jan *th. STill I havent received refund from Agoda. - (Your flight booking has been confirmed Hi Neetu Kumar, Thank you for choosing Agoda. Pleas...
Mar 04, 2023 by Neetu
Agoda - Refund request for Booking id No Confirmation recd Open
I had booked an accomodation at Hotel SwathiSree Thiruvannamalai in Tamilnadu, India on ** Feb **** at **:**am. I did not receive any confirmation to my email id msaidtngo@gmail.com but an amt of Rs ****.** was deducted and credited to Paytm_Ag...
Mar 02, 2023 by M Saravanan
Agoda - Hotel booked not accepted by the property Open
I booked the hotel through Agoda and paid my payment online and got a booking confirmation receipt for the desired hotel. The hotel's name is Rockstar located in Kolkata, Park Circus. When I arrived at the property the property denied the booki...
Feb 28, 2023 by UJJAL PANDA
Agoda - Booking rejected by Hotel Open
The hotel has said that they have removed the tie-up with Agoda and already informed you few days ago. They said they didn't receive any booking amount from Agoda and they haven't let us go in the hotel and said they do not have any availabilit...
Feb 25, 2023 by Santosh Khatte
Agoda - Booking declined by hotel Closed
I made a booking online on agoda and paid online for my booking. When I went to hotel for check inn,hotel declined my booking and didn't give me room. My booking ID is *********, I have called many times but I haven't get my refund...
Feb 24, 2023 by Pankaj Pratibha
I have booked a hotel on agoda on ** Feb **** for *'night check in from ** Feb **** to ** Feb **** in hotel OYO Townhouse *** Royal Palms Hotel - Rose Collection. On the arrival at hotel on ** Feb ****, the hotel first have asked to wait and th...
Feb 24, 2023 by Vaibhav Gaggar
Agoda - Refund not received Open
Agoda Booking ID ********* Check in January **, **** check out **.**.****. Hotel: OYO ***** Admiral Suites City/Country or Region: New Delhi and NCR/India Arrival: January **, **** Departure: January **, **** On arrival to hotel the...
Feb 23, 2023 by Satish Dhasal
Agoda - Booking not confirmed but amount got debited Open
I booked a hotel from the Agoda app. After I made the payment my account got debited but the transaction showed was failed and my booking has not been confirmed....
Feb 22, 2023 by Dhruv Patwari
Agoda - Room booking confirmation not geven Open
I booked two rooms to stay in Shirdi at Hotel Sai Balaji between *th Feb ** and **th Feb ** and I paid the full amount on *th Feb. But I have not received any confirmation or receipt from AGODA. I mailed AGODA and to the Hotel several times but...
Feb 17, 2023 by Giridharan A M
Agoda - Did not get my refund Closed
I booked a hotel by making payment from my debit card through agoda but it was canceled from their side. They did not provide my refund amount after cancellation....
Feb 15, 2023 by Prem Rout
Agoda - Not refund Closed
i booked a room in coimbatore for * days, and paid the amount in advance to agoda on november. but the booking were cancelled last minute. but my cash not refunded till now. ...
Feb 06, 2023 by BALAKRISHNAN J
Agoda - Double booking refund Open
I had a double booking just because I did not recieve the email **** the *st time and the *nd time **** something. I thought the first time it didn't get Booked and there was no email received from my side or anything. So I booked again after ...
Jan 26, 2023 by Suvan Paul
Agoda - Did not allow to stay and need full refund Open
I was denied to stay hotel in Collection O ***** Jebi's Inn on **/**/**** because amount is less that I booked and I tried calling customer care which is given in receipt but calls get drop. Finally, I had to pay more and stay there....
Jan 26, 2023 by Sanjeeb Sutradhar
Agoda - Agaoda cash back issue Closed
I haven’t received the Agoda cash back against my email id huzi***@gmail.com and number **********...
Jan 24, 2023 by Huzefa
Agoda - Invoice not provided by hotel Open
I had a stay at hotel Hampi International, karnataka from Jan ** to Jan **, but after my stay hotel has denied to provide any invoice for my stay. They are claiming it will be provided by Agoda and Agoda is claiming it will be provided by prope...
Jan 23, 2023 by Manjunath Angadi
Agoda - Extra cash asked by hotel and not refunded by agoda Closed
I booked a hotel through Agoda and made the partial payment which is *** rupees, and at the date of stay, I reached there and I am supposed to pay *** balance. However, the hotel told me to pay **** and denied check in. I contacted customer car...
Jan 23, 2023 by Aryan Kumar M S
Agoda - Cheating in hotel booking Open
Hi, yesterday I booked online a deluxe room in a hotel that named "Fab hotel Oasis Yellow Courtyard, Bhopal" through "Agoda". And I paid **** INR for two nights **/**/**** to **/**/****. but they were given a very dirty and small room. its...
Jan 22, 2023 by Chandan Kumar
Agoda - Agoda booking with no hotel in the mentioned place Closed
I have booked a hotel in Calicut as shown in Agoda for my family. Later i couldnt find the hotel in the mentioned address, could nt reach out to Agoda as they are not reachable . Sent mail also but received no response . I was deceived by takin...
Jan 21, 2023 by Yaseen Ahamed
Agoda - Booking denied by hotel process my refund asap Closed
I had a hotel booking with agoda on ** january ****. But hotel denied checkin so i am raising issue regarding my bookind.. contact number ********** Booking ID. *********...
Jan 21, 2023 by Brijesh Pandey
Agoda - Charged twice for the same hotel Closed
Due to some reason, i was charged twice for the same booking, even after submitted the bank statements Agoda is not willing to refund my money...
Jan 21, 2023 by P Sabareesan
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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