Agoda Booking
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Complaints
Agoda Booking - Hotel refund from agoda Open
We have booked hotel room (Great trails kodaikanal by GRT hotels) through agoda with checkin date as May **'**** and checkout date as May **'****. We booked * different rooms for one each night according to our preference and hence we got ro...
May 17, 2024 by Chappa vijaya durga
I booked a hotel through Agoda on **nd of December **** for two days(**-** Dec ****) with booking ID **********. I paid **,*** rupees for the same. After few days i got notified by my bank that the transaction has been converted into ** months ...
Feb 05, 2024 by Nikhil Kumar Singh
Agoda Booking - Money not refunded Closed
Via Agoda i booked a hotel (The Malhar Palace, shirdi). And the hotel was given * star status, with all basic amenities. However, the hotel was not even maintaining basic cleanliness / hygiene. Left the hotel without staying and requested the ...
Jan 24, 2024 by Ashish Gupta
Agoda Booking - Not refunding the amount Open
My query is regarding my booking I'd **********. I was often customer of Agoda and i really trusted that site so for any of my Booking however, whatever experience i had this time was such a horrible and I ll remember this lifetime. The hotel ...
Jan 02, 2024 by Swarna sharma
Agoda Booking - AGODA HOTEL ACCOMDATION DENIED Open
i booked the apartment thought agoda and got the confirmation invoice and email, now agoda is denied the accomdation....
Dec 17, 2023 by VIVEK TRIPATHI
Agoda Booking - Refund from Agoda Open
I Booked a hotel accomodation for my recent trip to Vizag in the following dates from Agoda travel platform. Dates: **th Sept, **PM to *nd Oct, **PM Price quoted in the site: Rs ****.** When I arrived at the hotel on **th Oct, the hotel o...
Oct 03, 2023 by Rakesh Routhu
We had booked a room in Fortune Park , Vellore for * nights via Agoda for * Adults and * child. However Agoda changes the guests number to just * person without my consent and me having done bookings numerous times trusted Agoda taking my deta...
Sep 17, 2023 by sumit sethia
Agoda Booking - Hotel doesn t exist Closed
I have booked the hotel on Agoda platform. But when I have reached the location the hotel doesn't exist. ...
Jul 31, 2023 by Kshitiz
Agoda Booking - False advertisement by agoda Open
Sai inn, koregaon park. Pune, india, refused to accept booking and said they have no affiliation with agoda. But agoda accepted my full payment for entire ** days. Since I reached the hotel at midnight, they let me stay the night but the room h...
Jul 05, 2023 by Rohan kumar
Agoda Booking - No compensation or refund issued for pathetic hotel stay Open
booking ID ********* as detailed below: Hotel: Royal Ascot City/Country or Region: Kochi/India Arrival: June *, **** Departure: June *, **** I wish to inform you that *: the toilet seat was broken *: cockroach ...
Jun 23, 2023 by Pratik Jaydeokar
Agoda Booking - Paid in Full yet booking failed Open
Made a booking with agoda app, payment failed at first attempt and as per the link received from them the payment was made again successfully. However even upon successful payment the did not confirm the booking and eventually the booking cance...
May 23, 2023 by Prakash
Agoda Booking - Not able to withdraw cashback rewards Closed
I book hotels in Agoda on behalf of my customers. I booked about hundreds of hotel all of the hotel are costly from other apps but Agoda offers a cashback reward that can be redeem after two months so the booking will cost you a little less. No...
May 13, 2023 by Asad khan
Agoda Booking - Refund not processed Closed
I have booked a flight from Hyderabad to pune from Agoda with alliance air flight and it was on *th April and I cancelled the flight as it was delayed and they have initiated me the full refund from the airlines but as my travel agent is Agoda ...
May 07, 2023 by Shripad Achutuni
Agoda Booking - Double Payment for same Reservation Open
Agoda Booking ID ********* I had made a reservation through Agoda and received a confirmation for two rooms to accommodate * adults at Collection O ***** Hotel Lemon Arrow Inn from ** March **** to ** March **** at Howrah....
Apr 29, 2023 by ALAPATI SUDHAKARA BABU
Agoda Booking - Wrong Invoice recived from Hotel Closed
I Have paid Rs ****.** against my Hotel booking having Booking ID ********* But I've received the invoice of Rs **** Even Agodha India Customer care no is showing as not working Never seen a poor service like this from a international bra...
Apr 12, 2023 by Rajesh Hundlani
Agoda Booking - Wrong Agreement Closed
I had booked my trip to Kanha on **/**/**** with booking ID ********* but when I checked my booking in my mail ID, the direction is showing as ***KM from my current place but when I actually checked the destination in map, it was showing as ***...
Apr 06, 2023 by Ankit Dubey
Agoda Booking - Refund of Booking amount Closed
I booked the hotel. booking ID -*********. The booking was cancelled by hotel on account of over booking. I need reund....
Mar 30, 2023 by Chandraket Kumar
Agoda Booking - Money deducted but ooki g not confirmed Closed
I was booking a hotel king's crown in mandarmani on **.**.**, while booking my money got deducted but booking was not confirmed. Tried calling Agoda helpline number but no as such response ...
Mar 28, 2023 by SAMYAK SINHA
Agoda Booking - False details of hotel Closed
We checked in the hotel with the booking Id ********* At the days hotel by Wyndham at neemrana The room had no bathtub (but the bathtub was present in the booking we made for the hotel ) They charged us extra for upgrading the room Altho...
Mar 23, 2023 by Eesha
Agoda Booking - Online Financial Fraud Open
Respected Sir, Where I had Made an payment from my Sbi yano mobile app for the sum of Rs.**** + Rs **** total of Rs.**,*** on *st February **** this payment was made by me for hotel room booking * rooms * days for * members accomodation at Va...
Feb 07, 2023 by A R Siva
We make a hotel booking through Agoda and the hotel cliff edge goa was booked fron **nd Jan'** till **th Jan'**. The payment was done and we received the confirmation too via email. When we reached the hotel they denied for check in as they did...
Jan 22, 2023 by Swati Dhingra
Agoda Booking - Hotel was not as it was promised Closed
Hello team, My name is Jyoti. This was the first time we booked through Agoda.In our trip to Udaipur we booked Canbay hotel through Agoda..as we can see on website the hotel promised many things but they lack in service...below are some issue...
Jan 17, 2023 by Jyoti Khotre
Agoda Booking - Amount got debited without confirmation Closed
Booking ID ********* For the above booking the amount has been debited and there was no confirmation email for the booking. Please refund the amount. Thank You...
Jan 17, 2023 by Suraj Pawar
Agoda Booking - REFUND PAYMENT Closed
i booked a premium room in hotel park elenza coimbatore. payment debited in my bank account. but the booking cancelled by agoda with the reason of payment confirmation. ...
Jan 17, 2023 by BALAKRISHNAN J
Agoda Booking - Refund issue Open
I had made a booking from agoda to Krishna Kanhaiya Hotel in UP Jaunpur and also paid but the payment was not reflected in the hotel nor the booking was reflected in the hotel I paid **** online. My booking I'd is *********...
Jan 15, 2023 by Sampan Singh
Agoda Booking - HOTEL ROOM WAS NOT GOOD Open
Rooms were not as per standard...
Jan 05, 2023 by mahesh lohima
Agoda Booking - Cancellation of flight due to Operation Open
I booked flight from Agoda from Phu quoc to Da nang on *nd January Vietnam Airlines Firstly the flight got rescheduled to **minutes earlier After that i got mail from Vietnam airlines that VNA ADVISE SCHEDULE VN****/**JAN WAS CANCELLED DUE TO...
Jan 02, 2023 by Sahil chhabra
Agoda Booking - ACT OF FRAUD BY AGODA Open
I booked a flight with Agoda and secured the deal on ***** including the travel insurance. As soon as I entered my credit card details they changed the payment currency and removed the travel protection plan and did not even ask for the confirm...
Jan 02, 2023 by Prakhar Garg
Agoda Booking - Paid room booking through Agoda got declined Closed
I hv booked hotel Kohinoor in Pune in kharadi area through Agoda app and when i reached concerned hotel ,they denied the check in. I hv lost my payment plus i hv to explore whole new hotels and have lost nearly **** rs through auto riksha...
Dec 31, 2022 by Sanket patil
Agoda Booking - Booking not done but amount deducted from my credit card Closed
I was trying to book a flight from Mumbai to kanpur on Agoda.com, the amount of **** rupees deducted but I dint get any booking confirmation. Now I don’t know where to talk . As I don’t have any booking I’d . My mobile number is *********...
Dec 31, 2022 by Anshul vij
Agoda Booking - Hotel booking issue Closed
Room was very bad we checked out in few mins. Tried contacting agoda through customer care. No response ...
Dec 31, 2022 by Ravi Parella
Agoda Booking - Room service not provided Closed
Hotel booked on Agoda sight. Booked reference number ********* . Service not provided.need refund....
Dec 29, 2022 by Manjunath Jaratagi
Agoda Booking - Flight ticket cancelled and refund not generated from more than 1 year Open
I HAD BOOKED A TICKET FOR TRAVEL FROM NEW DELHI TO MANILA VIA KUALALUMPUR IN MALAYSIAN AIRLINES ON **TH OCTOBER ****. THE BOOKING WAS DONE THROUGH AGODA. THE FLIGHT WAS SCHEDULED FOR *RD DECEMBER **** DUE TO SURGE IN COVID DUE TO OMICRON VARIA...
Dec 29, 2022 by Biswajeet Patra
Agoda Booking - Booking Cancellation Closed
Need to cancel the booking made for hotel booking through Agoda. Email - sashantrustagi**@yahoo.co.in Phone - **********...
Dec 28, 2022 by Sashant Rustagi
Agoda Booking - Amount deducted booking confirmation not received Closed
I have booked the hotel using mobile number **********, amount has been deducted but not recived any booking confirmation. Booking bank Reference number: ************...
Dec 27, 2022 by Thirumalesh
....
Dec 25, 2022 by Sankar ghosh
Agoda Booking - No response from Agoda Closed
I booked a hotel at Amritsar for **th - **th dec but the hotelier denied to provide service after the booking confirmed but at the last moment today when i called him to enquire about my booking he said you cancel your booking at agoda our room...
Dec 23, 2022 by Sheetal P
Agoda Booking - Webpage showed payment status failed but accepted the payment twice Closed
Web page of agoda show the payments failed twice but accepted the money twice...
Dec 22, 2022 by Bhawna
Agoda Booking - Incomplete Information False Information Open
My Name is Shiva,I had booked a return ticket from Mumbai to Bali(Booking Id:*********) in which there was halt in Vietnam so while returning from bali they said we need visa for this flight as there is a halt in vietnam and we need to apply fo...
Dec 08, 2022 by Shiva Pannalal Yadav
Agoda Booking - Not confirm booking and deduct payment Closed
I tried to book ** rooms to hotel ITC welcome vadodara by agoda dtd. **th December ****. They give me a option for pay latter and take my credit card details for payment booking, I follow all directions giving by agoda but they not confirming ...
Dec 07, 2022 by Dwiref Patel
Agoda Booking - Hotel booking Closed
I'm Booked hotel Room one night via Agoda Mobile App I reach out the hotel he say this agoda booking not allowed , Not show your booking ID here , don't show any booking my property, he say Agoda is fake booking confirmation show to customer. ...
Dec 05, 2022 by Akshay Patil
Agoda Booking - REFUND NOT RECEIVED Closed
AFTER RECEIVING AMOUNT FROM ME THEY CANCELLED MY BOOKING.AND REFUND WAS NOT DONE FROM tTHEM FROM LAST * MONTHS....
Nov 29, 2022 by Prakash Shenoy
Agoda Booking - Agoda not refunding full money for same day cancellation Closed
We have made booking through Agoda on tuesday for coming friday stay amount *****and cancelled on same day as proruty provided the stay for less price however the amount returned is *** Rs less after raising it multiple times Agoda asking to pr...
Nov 16, 2022 by Britto wilson raj
Agoda Booking - Charged amount for already sold out hotel Fabexpress orange suits Closed
I have booked Hotel Fabexpress Orange suites via Agoda and made the payment also. This is my registered email address. Find the attached booking confirmation sent from agoda. Why the hell this booking is not reflecting at the hotel?? I...
Nov 10, 2022 by Prashanth Reddy
I have cancelled my booking on this me yet I have not received my refund...
Nov 10, 2022 by Anusha
Agoda Booking - Refund money Open
I have cancel my booking within **min due to wrong checkin dates still I didn’t get my money refund...
Nov 09, 2022 by Ishman singh jatana
Agoda Booking - Cancelled hotel booking not refunded Open
*. I booked a Holiday at Ranthambore Tiger Inn Resortl for dates **-** Oct ***** via a Travel Agency Agoda website with booking ID ********** for Rs *****.** .The condition was that no charges will be levied if cancelled before ** Oct ****. Du...
Nov 08, 2022 by Niangngaihkim Tonsing
Agoda Booking - Refund Closed
Hotel not showing booking for ID no: ********* and Agoda charge for the same ...
Nov 07, 2022 by Vishal Shah
Agoda Booking - Refund booking amount Closed
I book OYO Flagship ***** Hotel Pyramid via Agoda booking . Booking date is * nov **** to * nov **** check in time is **:** pm and also make payment of rs ***.* online . But while I reach hotel they refuse the booking and say that online bookin...
Nov 07, 2022 by Mehul Chauhan
Agoda Booking - Hotel Cancelled after Booking with no information Open
I had booked a Hotel in Dubai through Agoda in September ****, Once in doubt i requested for Confirmation from Hotel itself, After Several reminders No mail was answered from Hotel. I asked for the same, They informed me that my booking got ca...
Nov 05, 2022 by Joney Dua
Agoda Booking - Room not given after confirmation Closed
Booking online in hotel Oyo **** Sai Ram residency ...
Nov 01, 2022 by Hemant Hemant
Agoda Booking - Related to refund of flight ticket Closed
I have paid the amount for booking a flight ticket to Delhi but my amount is debited but no ticket was booked. Booking Id: *********...
Oct 22, 2022 by Abhishek Gautam
Agoda Booking - ROOM NOT ALLOTED AFTER CONFIRM BOOKING Open
HOTEL BOOKING WAS CONFIRMED BY BOOKING ID********* FOR ** OCT AT HOTEL POOJA PALACE BUT NO INFORMATION WAS GIVEN AT HOTEL AS A RESULT ROOM WAS NOT PROVIDED BOOKING ID ********* PAYMENT DATE ** OCT ****...
Oct 19, 2022 by SANJAY TALATI
Agoda Booking - Booking refund Closed
I had s booking from agoda app. The payment was made but not any confirmation was received from agoda. Not even a message or email was received regarding my booking. And when I contacted to the property they said that the booking was not receiv...
Oct 16, 2022 by Sandeep Singh
Agoda Booking - Agoda charges 40 higher than actual amount Closed
I have booked a Houseboat in Allepey through Agoda. But when I contacted to the properties booking office they had sent a quotation of **% less than what Agoda provides. I had to decline that as I have already paid here Agoda. Completely disa...
Oct 13, 2022 by Bikram
Agoda Booking - Hotel booking fraud Open
I had booked a hotel on ** September **** (hotel name : collection O ***** Sai Ram International) for Saturday night, booking was confirmed and I had received mail also. Booking ID ********* this is ID through which booking was done. When I rea...
Sep 26, 2022 by Manu Gupta
Agoda Booking - Fake booking I d generated by Agoda Closed
I have booked a hotel through Agoda but I have booked for ** and ** is my original check out date but Agoda is showing another booking date ...additional booking information using Agoda cash,whereas I have never applied such booking...it's a sc...
Sep 25, 2022 by Sharmistha Dey
Agoda Booking - Duplicate transactions Open
Well I had been charged * times for my same booking and now they are not giving me my refund. They are saying it’s not possible as per there policy....
Sep 17, 2022 by Avik sarkar
Agoda Booking - Misinformation represented Closed
I tried to book the hotel through Agoda and while booking so they mentioned a particular price now there were * things mentioned and there is a whole sought of confusion. On the top, they gave just * minutes to complete the formalities. I calle...
Sep 15, 2022 by Niharika Chowdhary
Agoda Booking - Booked hotel didn t get stay and refund Open
booking id: ********* I have booked oyo flagship ***** sai sadan hotel in nainital on *rd September **** , but didn't get stay there by hotel, made payment of INR **** online through credit Card in Agoda app.. but didn't get refund yet.. kindl...
Sep 03, 2022 by sareena
Agoda Booking - Booking confirmation does not exist Closed
I had made a hotel reservation through Agoda for my * night stay in Wayanad, Kerala. I had a *.* hour drive to the location and found out the hotel does not even exist. Absolutely no support from Agoda Customer helpline. Was almost stranded i...
Aug 16, 2022 by Hridya George
Agoda Booking - Payment done but room not booked in hotel Closed
I have booked the room from agoda app. They charged me ****.** but they not send me any detail of room booking. How can I get refund....
Aug 16, 2022 by Shubham
Agoda Booking - Refund not received Closed
I haven’t yet received the refund TICKET NUMBER: RP2JJW...
Aug 09, 2022 by Ram Pirai bin
Agoda Booking - Date problem I want cancelled hotel Closed
I booked hotel for * Aug ** but hotel not expect above date. So I feel it's chit wit h me ...
Aug 02, 2022 by Abhay murumkar
Agoda Booking - Refund not received Closed
I accidentally did a booking with full payment (rs.***.**) on the wrong dates in the agoda site , and hence I cancelled the booking immediately. I received an Email confirmation regarding the refund, and agoda mentioned refunding the whole a...
Jul 29, 2022 by Betsy Elizabeth Vincent
Agoda Booking - Booking not showing to cancel Open
I booked a hotel, neither showing in my booking details in app nore got email confirmation on booking but money got cut. ...
Jul 27, 2022 by Shwetha NG
Agoda Booking - Change in booking dates Closed
I have booked a hotel room for **th July **** in The Lalit, New Delhi and due to some technical glitch it is telling the booking of **th July **** and telling it's non refundable or amendable. I don't need my refund, I only want my dates to b...
Jul 17, 2022 by Sonia Sethi
Agoda Booking - Refund for cancellation Closed
Dear Agoda, I have booked indigo flight via agoda booking on **th of june, and within * hours of booking i have caled indigo for cancellation of flight and they confirm and as per indigo guidelines i am enable to get the full refund of flight ...
Jul 15, 2022 by Niharika
Agoda Booking - Hotel Booking rejected at the hotel Open
On *th July, I booked a room in Air by Ahuja's, Gurgaon for **th July(Sunday) from Agoda booking. On arrival at the hotel, the property representative informed they do not take bookings from Agoda, therefore my booking was invalid (Booking ID -...
Jul 14, 2022 by Deepak Gahlawat
Agoda Booking - Due to Red alert i had to cancel the stay Open
I had to cancel my stay because of Red alert in Hyderabad Telangana. it's not my fault.its natural calamities so if kindly look into it.my funds are already credited by the hotel pearl City High tech hyderabad.i don't mind the change of date..i...
Jul 11, 2022 by Pushpa Kumari
Agoda Booking - Cheating Closed
I have booked spot on ***** lakshmi Balaji tower hotel through Agoda app They conformed and payment was done After half an hour when we reached location and we found that there is no hotel at all and have removed it * months back as told by ...
Jul 09, 2022 by K Shiva
Agoda Booking - Confirmed booking but couldn t get room Closed
Day before yester that is, on *th of july, i booked a single for myself in indore through the agoda website. I made the payment and at that time the booking confirmation mail also came with all the booking details of the hotel. But when i reach...
Jul 09, 2022 by Prakhar Dubey
Agoda Booking - Lost booking ID Open
Hello agoda I have booked a hotel in kota. By mistake I have provided wrong email address. Therefore I didn't get booking ID. It is booked by the name Rana pratap singh....
Jul 06, 2022 by Rana pratap singh
Agoda Booking - Against booking number landmark hotel Ahmadabad Closed
I booked the hotel landmark Ahmadabad I visited to hotel landmark but refused to provide me room as no confirmation received Agoda service centre refused to help me.last we are faimily including * female sepended total night on road, very bad ...
Jul 03, 2022 by Deepak Kumar Vishwakarma
Agoda Booking - The hotel booking i had done through agoda website not accepted by hotel Closed
The hotel booking i had done through agoda site didn’t accepted by hotel..so please refund the money...
Jul 02, 2022 by Anuj Patel
Agoda Booking - Entry denied at hotel despite the full deduction of my amount Closed
I am waiting at the hotel for more than an hour now. I am being denied the entry while the deduction has been done from my bank. And I have recieved the confirmation email as well. The booking id is *********...
Jun 23, 2022 by Sumu Tariq
Agoda Booking - Incorrect photos and description of hotel Closed
I booked hotel Byke Old Resort looking at the pictures given in Agoda. but when we checked in we saw that the rooms were nothing like those given in the website. Rooms were dirty, ac didn't work, wifi didn't work, zero maintanence. It is comple...
Jun 16, 2022 by Megha Chaudhuri
Agoda Booking - Cancellation issue Open
I have requested for cancellation before eligible time (i.e **:** of **th june’**) and it is is cancelled by agoda after ** and total amount is charged as cancellation fees.. I have requested immediately to cancel the room due to i have book...
Jun 16, 2022 by Nerella Krishna Chaithnaya
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