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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
agarwal packer & movers (drs group) - New Car damaged during shifting Closed
I handed over my car (Mahindra Thar) # ********** to Agarwal Packer and Movers (DRS group) branch office at Nashik, Maharashtra on **.**.**** to be shifted to my home in Greater Noida. Their regional manager Mr. Ramesh rec’d the car in excell...
Oct 28, 2023 by Krishna Sharma
agarwal packer & movers (drs group) - Package damaged and missing Open
We have transferred our household goods from Pali, Rajasthan to Vijayawada, Andhra pradesh using Agarwal packers and movers which is a brand of DRS group. The packages were loaded on ** june **** with a commitment of delivery within * days. Bu...
Aug 08, 2023 by Jain Sonal
i had transferred my goods from aurangabad to ahemdabad, it was done in a very bad way, i have not received POD and insurance copy though i have paid for insurance and no one is receiving calls now....
Feb 10, 2023 by prashant nagave
agarwal packer & movers (drs group) - My bikes is missing sent through agarwal packers Closed
I sent my bike from kanpur to bangluru ** days back on **rd july ****, i am continously enquiring about my shipment and have called *** times to different nos. available on their website , no body is able tell me about the bike , they dont reci...
Jul 09, 2022 by vijay chadha
agarwal packer & movers (drs group) - CAR NOT TRANSPORTED IN CARCARRIER CAR DAMAGED Open
I have arranged the transportation of my car from Pune to Jammu through Agarwal Packers &Movers (DRS Group) on **.**.****.Instead of sending the car in a car-carrier, the car has been fraudulently driven by road. The car was intercepted by poli...
Oct 23, 2021 by Lalit Kumar
agarwal packer & movers (drs group) - Car Damaged due to wrong method of transportation Open
I have despatched Car Wagon R AMT from Pune to Jammu on **.**.**** .Today's.**.**** the car was intercepted by police for verification and I was intimated by police that the car is coming by road driven by driver and the meters have been disman...
Oct 22, 2021 by Lalit Kumar
I have despatched Car Wagon R AMT from Pune to Jammu on **.**.**** and was charged Rs.*****.The car was intercepted by police for verification and I was intimated by police that the car is coming by road and the meters have been dismantled. Pol...
Oct 22, 2021 by Lalit Kumar
agarwal packer & movers (drs group) - Package not delivered Closed
I booked the service for transporting house hold goods from Pune to Goa and my goods where picked up on **th September **** which assured delivery on **th September ****. However, today it's **th September **** and the goods are still lying ...
Sep 25, 2021 by Ajit Pai
agarwal packer & movers (drs group) - Heavy damage and some items not delivered Open
booked house hold goods to transport from Goa to ahmedabad with Gc # ******* on **.**.**, . They gave me quotation of Rs **k and was finalized for Rs **k, but after packing loading and taking goods they called and told items have increased s...
Sep 30, 2020 by MRITYUNJAY MANOJ
Reference no. ******* Booked the consignment on ** June ****, now it's ** june **** and consignment not delivered yet. We have to live in hotel incurring extra charges just because of this delay. ...
Jun 28, 2020 by Anjali RLI
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