Act Fibernet Hyderabad
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Complaints
Act Fibernet Hyderabad - Act Fibernet unable to Replace my router as per plan for last 30 days Closed
I'm using Act fibernet connection from past * months(Account:************). I have opted for *** Mbps connection but I was getting *** Mbps speed only and I raised complaint on *nd day of my connection on this. I was informed that my router doe...
Aug 24, 2024 by Kammari Sandeep
Act Fibernet Hyderabad - Not closing my account Closed
It’s already been said more than *times that I want to close my account in act then to the company message is coming again and again and calls also coming again and again unnecessarily please take and action ...
Jul 11, 2024 by Ganesh
Act Fibernet Hyderabad - Customer service Closed
I have paid an amount of five months and after a week my connection got disconnected as the internet box is fitted on my wall and as i checked the optical cable is broked up since I have raised a complaint and daily from five days calling the c...
May 17, 2024 by Syed ilyas
Act Fibernet Hyderabad - Lost patience with act customer care Open
I am from hyderabad. I took * months internet broadband subscription and i am using the same from last * year. While taking the connection for * months, i clearly asked if i can get montly bills generated so that i can submit them in offic...
Mar 08, 2024 by JanakiRamani
Act Fibernet Hyderabad - Network issue Closed
I have paid due amount since few days the Wi-Fi is not working ...
Aug 23, 2023 by Divya
Act Fibernet Hyderabad - Service not provided Open
Act Fibernet Hyderabad had deceived me by financial and mentally. I Opted their Six Months Internet plan by visiting their website as we need to pay in advance, I payed an amount of Rs: **** on ** April **** by providing my full installation ad...
May 24, 2023 by Sami Sheikh
Act Fibernet Hyderabad - No internet service since 3 days Open
I am a customer of act since ** yrs. I am facing trouble internet since * months. From **-**-**** till to day i raise * complaints on service dealy. At present I raise complaint on **-**-**** at around **.** am as since no internet from * am. I...
Mar 24, 2023 by G V SUBRAHMANYAM BOPPE
Act Fibernet Hyderabad - Refund is not being processed Open
I've been facing multiple issues with broadband multiple times over * months. Moved to Airtel Xtreem Fiber and asked ACT to disconnect my connection twice from ** to ** Feb ****. The representative has confirmed that service will be discontinue...
Mar 13, 2023 by Benny Joseph Perepogu
Act Fibernet Hyderabad - Act Fibernet disconnection refund issue Closed
The Service was not good.. Within * months, internet was dicontinued twice. For the first month, they have taken * days to resolve. Even in the second month too. So, i have decided to discontinue. Raised a request and they said no refund(as i h...
Mar 13, 2023 by Sathish Narlagiri
Act Fibernet Hyderabad - Act Fibernet laid their internet cables more than 20 front of my balcony Open
Act Fibernet laid their internet cables (more than **+) front of my balcony and the walls due to this I am not able to do renovation & paint work. I have raise a request * times but no use they keep ticket open for couple week and close it with...
Nov 23, 2022 by K Gowtham
Act Fibernet Hyderabad - ACT Fibernet fraud via third party technician Open
Hi, I would like to raise a complaint against ACT Fibernet for its fraud. I'm a ACT Fibernet customer for over * years and everything was smooth until this post pandemic, when I had issues related to electricity incurred due to junction box and...
Apr 27, 2022 by Shiva Gadapa
Act Fibernet Hyderabad - ACT Internet is not working from past 24 hours Closed
SR**************. We have raised above SR that ACT internet is not working from past ** hours. When we call customer services all we get is rude response from them and they are telling like "if you want change to other service provider,we dont ...
Nov 02, 2021 by Kaushik Duddukuri
Act Fibernet Hyderabad - Internet service not providing properly Closed
I have been frequently facing internet connectivity issue for my home connection. Due to Corona effect I need to do work from home for that I am completely dependent on Internet. But our legend service provider engineer's are working very hard ...
Aug 26, 2021 by Arun
Act Fibernet Hyderabad - Broadband connectivity issues Open
Even after repeated complaints raised with ACT customer support team and also after elevation of the issue to their grievance cell, still my internet connectivity issues are not resolved....
Aug 07, 2021 by Karthik
Act Fibernet Hyderabad - Service request delayed for disconnection and shifting Open
There is literally no response from customer case even after multiple reminders via whatsapp, call, Twitter. Pathetic service, unable to talk to executive at all....
Jul 13, 2021 by PRIYADHARSHINI VENKATARAMAN
Act Fibernet Hyderabad - Privacy Issues Open
I took connection from ACT very bad service and no proper net speed. I took the router from them and it was hacked and reset the password which leads my job in trouble. I asked them what happen at that time they are just making stories. I hat...
Jun 25, 2021 by Mohammed Nisaruddin
Act Fibernet Hyderabad - Fleecing customers Closed
I downgraded my plan from half yearly payment to monthly payment and lo my woes started. My current plan is **mbps, rs. *** .i get an invoice of ***,spk to customer care & got to know **rs is the tax!! ...
Jun 03, 2021 by Qudsia Kauser
Act Fibernet Hyderabad - Change of ownership Closed
I have raised a request on *th of April **** for change of ownership from my father’s name to mine. Today is **th April. I have provided all the documentation required, raised tickets. They close the tickets without my knowledge and send an a...
Apr 24, 2021 by Vaishnavi
Act Fibernet Hyderabad - Installation Closed
I have booked an installation yesterday it's ok to delay and all but when i call they aren't even picking up calls when i was requesting for connection he picked in a second and after i paid no answer from any calls i made...
Apr 21, 2021 by ANISH
Act Fibernet Hyderabad - Frequently facing internet connectivity issues with Act Fibernet Open
A very bad service from Act Fibernet Hyderabad. Almost every year I face internet connectivity issues more than ** times. Every time they promise a permanent solution but never happenes. They doesn't understand customer issues even upon multipl...
Mar 10, 2021 by Nagarjuna BH
Act Fibernet Hyderabad - Internet Activation Closed
I am using act fibernet previously but i was not using from last two months as i moved to Jio fibernet and already my account has been suspended. But yesterday one of the executive called me his name is venkatesh yadav and he asked me to pay th...
Feb 16, 2021 by Tejender Singh
as we are doing work from home due to this padamic situation and our Internet is not working form past * days even we have raised a complaint but no one has responded properly it has more than * days still problem is not resolved. due to this I...
Nov 12, 2020 by Mohan
Act Fibernet Hyderabad - Interntet not working Open
Internet is not working from past * days and they have closed my tickets/incidents without my knowledge,...
Oct 26, 2020 by Manikanta Perla
Act Fibernet Hyderabad - Internet Service Closed
I have paid * months advance package amount, now they changed my port to another place, now I'm not able to log in from home. when i'm rasing complaint they are automatically closing my complaints and they are not taking any action....
Sep 30, 2020 by Siva Naga Lakshmi Peetha
Act Fibernet Hyderabad - No Connectivity Frequent Break Downs Closed
I have taken ACT Fibernet in **** and have been paying regularly every * months package charges. In the last * months, they have been frequent break downs (every fortnight) and it is taking ** to ** hours for restoration. My wife is a school te...
Sep 24, 2020 by Aditya Naveen Kumar
Act Fibernet Hyderabad - Internet connectivity issue is not resolved for 4 days Closed
Taken new ACT connection in Aug **** paying ****, and my internet is not connecting from *th Sep. I am daily spending *hrs to raise complaint and customer care automatically closing complaint without solving problem. Person provided connection ...
Sep 09, 2020 by peruka venkata ramana prasad
Act Fibernet Hyderabad - Not paying full Refund Open
I'm and IT employee, and during lockdown I don't need to explain the use of internet to me, I faced unstable internet issues for * months, I called them every week to send a person to check connection,they never sent one there answers wer...
Sep 07, 2020 by sainath
Act Fibernet Hyderabad - Billed for Disconnection Closed
I have taken a * months service from Mar till Aug. But these people billed me for next * months. They informed me that after * months they will automatically deactivate the connection but they did not do it. I shifted from that place hoping tha...
Sep 07, 2020 by Shalini
Act Fibernet Hyderabad - Internet connection not given even after 4 days Closed
After Hathway denied coñection,I contacted Act Fibernet for internet connection.On **-**-****,Their executive contacted me and told *** percent they will give connection up to Saturday.Their technitian came on Friday,saw my house,told it will ...
Sep 06, 2020 by Peruri srinivas
Act Fibernet Hyderabad - Broadband internet service Open
Respected sir, With due respect, I am writing this letter to inform you that my internet connection is disturbed from last ** days. I am facing trouble as I am having exams and most of the work is done online and for that, I need a proper in...
Aug 16, 2020 by Lalith Sai Kumar
Act Fibernet Hyderabad - Unsatisfied service Closed
Since * weeks i have emaild and launched complaint again frequent dissconnecting and fluctions in speed. These people are closing tickets without concern of customers. Iam really tired of these customer care representatives. Mr. Nodal offic...
Aug 04, 2020 by Divya
Act Fibernet Hyderabad - Actfiber service provider not installed internet service Open
I have contacted on **th June **** to act fibre for new connection of internet broadband. After discussion we have made the payment on **th June ****. Act fibre team said that once payment is done, we will install within * days. Today it is **t...
Jun 26, 2020 by Chokkar sandeep
Act Fibernet Hyderabad - Deley in removal of connection box Open
A person used to live who was his customer.he left my house. but his outer empty connection box with wire was not taken.In january one of his technicians came and took internal parts of box and told technician will come and take in *-* days. bu...
Jun 22, 2020 by Akshay Holla
Act Fibernet Hyderabad - Network issue and flash support customers Open
I am writing to you to raise an issue about: Broadband Internet The issue that I have experienced was: It’s more than ** hrs , that I have requested for ACT fibernet connection.on first day only I paid all the money.when I called first time,...
Mar 24, 2020 by Chennakeswari
New connection I paid money for new connection and submitted documents through online but it shows pending payment and documents no response from them if unable to give connection refund my amount...
Mar 24, 2020 by Sri Lakshmi Prasanna mamidala
Act Fibernet Hyderabad - Wifi Router not delivered Closed
I have raised request to get new internet connection on *th of march and i was given commitment that the connection will get activated and router will get delivered in a day. After multiple follow ups with beam customer care i my c...
Mar 12, 2020 by Azeem Khan
Act Fibernet Hyderabad - Internet complaint Open
I got a network issue from morning * AM and i called customer care number at ** AM and they have registered my complaint with complaint number SR************* Has been registered and they have sent another message at **:** AM on **/**/**** that...
Feb 06, 2020 by Nagaraju Namilikonda
Act Fibernet Hyderabad - Worst service from ACT Fibernet Open
I have raised request for internet service to get activate at my new location locally on **nd Jan till today no one turn up to get back me after raising I followed up with the act team for at least **times but still no response from them SR****...
Jan 31, 2020 by Kaveti Sai kishore
Act Fibernet Hyderabad - Connection not activated Closed
I got a new connection for my home and paid the money around *rd of november. its been * and a half weeks and they they still haven't activated my account i keep trying to reach the nodal office and the person who came to collect the money, th...
Nov 20, 2019 by Uma devi
Act Fibernet Hyderabad - No internet service from Act Fibernet Open
I am a resident of bachupally. For * days I am not getting internet and not even a single call from the Act Fibernet. Despite sending many emails, they are always sending a standard email reply format. I called many times to their customer care...
Oct 31, 2019 by CH.GIRISH CHANDER RAJU
Act Fibernet Hyderabad - Act fiber internet connection not resolved Open
Act fiber is the worst internet service provider in Hyderabad. I've gone through lot of reviews about Act fiber service now I realised the how this company is looting money from the people in the name of service. . They automatically disconnect...
Oct 07, 2019 by Mohammed Asif
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