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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
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Case Details
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A M SAFARI CORBETT NATIONAL PARK - Refund not provided by the travel agency Open
I have booked *days and *night tour package which includes * safari jeep and * room for one night and paying Rs - ****/- in advance and rest amount to be paid on arrival for the period **/**/**** to **/**/****. But due to spread of Covid** and...
Apr 25, 2020 by Santosh Kumar GUPTA
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