Zomato food delivery
- Zomato online food delivery issue Open
Atish Kumar filed this complaint against Zomato food delivery on Sep 17, 2019
Resolution Demanded:
Apology
Refund
Damages
I have ordered * playing ** and * chicken rice bowl from kfc outlet through Zomato food delivery app with the order Id:- ********** in secunderabad (Hyderabad) on **th June **** at *.** PM through online payment .I did not received my order after wait for long time even i called delivery executive and informed him my exact location details include my hotel name and room number too . After all these mess ,even i reached Zomato customer care executive ,they were making excuses and start blaming on me that i was unreachable and charged me full order amount (Rs. ***)as cancellation fees.I tried almost every possible way to make them understand that it was a gap from there end but i got same reply from their support team .
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Zomato food delivery
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
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