Imagine Marketing Ltd box Global Complex Kukasa Village Near Shangrila Resort Opposite Sumeet Complex Bhiwandi Thane Maharashtra 27 India Ph No Brand Boat
- Wrong product issured Closed
Snigdha B S filed this complaint against Imagine Marketing Ltd box Global Complex Kukasa Village Near Shangrila Resort Opposite Sumeet Complex Bhiwandi Thane Maharashtra 27 India Ph No Brand Boat on Jul 11, 2024
Resolution Demanded:
Refund
I am writing to express my deep dissatisfaction with the service I have received regarding my recent order from boAt Lifestyle. Below are the details of my purchase and subsequent issues: I have ordered a smartwatch of boat from boat lifestyle.com [LUNAR FIT :- DEEP GREEN, (boAt Lunar Fit | BT Calling Smartwatch with *.**" (*.**cm) AMOLED Display, HR, SpO*, & Stress Monitoring, Multiple Sports Mode - Deep Green)-Order ID: ******* Invoice ID: MU**/****/***** Date: **/**/****)] on **/**/****. On **/**/****, I received a different model (Lunar Call) instead of the BOAT Lunar Fit I ordered. I immediately submitted a replacement request, which was processed on **/**/****. However, on **/**/****, I received the incorrect product once again, and this time it did not include a charger. I promptly reported this issue by mail and requested either a refund or the correct product. I also provided pictures of the incorrect items received on both occasions and the entire contents of the packages. Despite my efforts, I have not received a satisfactory resolution, and I have been informed by their mail that no further action can be taken. This experience has been extremely frustrating and disappointing. The service I have received from boAt Lifestyle is far below acceptable standards. Therefore, I am formally requesting a full refund for my purchase or justice to me. Yours faithfully Snigdha B S Sudarsana, Kallingal Attipra, Kulathoor,Thrivandrum(PIN:******)
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Imagine Marketing Ltd box Global Complex Kukasa Village Near Shangrila Resort Opposite Sumeet Complex Bhiwandi Thane Maharashtra 27 India Ph No Brand Boat
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