Ajio app
- Wrong product delivered Closed
Mansi Koul filed this complaint against Ajio app on Oct 24, 2020
Resolution Demanded:
Refund
Replaced
i placed an order for * kurtas on ajio app by the brand name AVAASA on **-**-****, two of them were delivered on **-**-**** with the order ID:FL**********. One was of the wrong size i.e. small instead of large. i requested a exchange request on the app. A few days later the delivery guy came with the package and said that the EAN number didn't match of the product so I tried calling the customer care at ajio but there was no response and also no response on the mail i sent them. Then a second guy came with the exchange product and said the same thing that the EAN number didn't match. Now i wanted to cancel the order and wanted my money back so i also cannot do that because in the app the product has to be marked delivered but as i have requested an exchange request now it cannot request a cancel of the product. now i would either like a large size of my product in exchange or cancel the product/order and get my refund as soon as possible.
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Ajio app
Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
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