Ajio
- Wrong product delivered and refusing return Open
Vyshnav V Nair filed this complaint against Ajio on Jul 23, 2023
Resolution Demanded:
Refund
So I ordered a pair of adidas slides from AJIO on **th July **** and I received the package on **th July ****. But when I unpacked it , it was a cheap pair of woman’s chappal not even worth *** , I requested for return immediately but they rejected it saying the photos I uploaded aren’t clear . I contacted customer service and the guy told me to file a return request again which will be accepted , I again did and the request was supposed to be accepted by **st July but no reaction from ajio . Therefore I called them again and they were like they did “investigation” and that the correct product was given and I cannot return it. I told them I’ve unboxing video and they asked me to mail it to them. All this I mailed and I got same response that they did stringent quality checks and I received the right product only.
They’re just outright refusing to accept their mistake and now keeping my money.
Are you brand?
Are you Lawyer?
Ajio
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
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