Asus
- Wrong laptop delivered but the bill is referred to right laptop Open
Kranthi kumar filed this complaint against Asus on Oct 20, 2020
Resolution Demanded:
Refund
Replaced
I have ordered ASUS ROG STRIX G corei* *th gen *gbram *tb hdd+***gb ssd laptop on **th Oct ****. The delivery is supposed to be done on **nd Oct **** but it's delivered on the very next day **th Oct **** and instead of my ordered laptop there i found HP laptop box on opening the package.
I was dumbfounded and wanted see the laptop and it was an hp laptop normal education laptop ranged in **k. I wanted to return the product but it the return option is still not there for my order but the order status is already changed to delivered. I don't know what to do at this moment.
Are you brand?
Are you Lawyer?
Asus
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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