Amazon.in
- Wrong item delivered Closed
Cordeliahopkins@gmail.com filed this complaint against Amazon.in on Jun 03, 2020
Resolution Demanded:
Refund
I ordered a Blue Hidesign Handbag on ** May **** and received the order on ** May ****. The order that was delivered to me was not in a standard Amazon packaging but in a translucent plastic bag that is generally used to collect returned items. The item that was delivered to be was totally different and contained a wrong product. When I raised the issue with Amazon.in , they said that an investigation team would look into it, after * days when I contacted them again they replied that according to their "so called investigation team" the product that they delivered was correct and now they cannot return/replace it. But that's completely false .
My order ID is ***-*******-*******
Are you brand?
Are you Lawyer?
Amazon.in
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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