Flipkart
- Wrong Item Delivered Open
Aklesh filed this complaint against Flipkart on Dec 22, 2023
Resolution Demanded:
Apology
Refund
Replaced
Damages
i am writing to formally lodge a complaint concerning the order referenced above. on december **, ****, i placed an order for the 'realme buds wireless * with **db anc' priced at ₹****. however, upon receiving the delivery on december **, ****, i found that a different model of realme earphones was sent to me, contrary to my order.
i have diligently raised this issue multiple times via complaints with the following reference ids:
*. complaint id: ********************
*. complaint id: ********************
*. complaint id: ********************
*. complaint id: ********************
*. complaint id: ********************
despite my efforts to provide all necessary information, including images and my identification documents as requested, each time, the seller and flipkart team rejected my complaint without providing any substantial reason. this prolonged ordeal has caused significant inconvenience and distress.
i urge immediate attention to rectify this matter by ensuring the correct product, 'realme buds wireless * with **db anc', is delivered to me as per my initial order. additionally, i request a thorough investigation into the handling of my complaints to prevent such lapses in customer service in the future.
please acknowledge this formal complaint and provide a swift resolution to this issue.
sincerely,
aklesh
registered mobile number: +************
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