Club Factory
- Wrong item delivered and not refunded Closed
Afsar jehan filed this complaint against Club Factory on Mar 11, 2020
Resolution Demanded:
Apology
Refund
Damages
I have ordered a set of dining chair covers set of *. But received a bedsheet which was crumbled. I applied for return immediately that day. The item had been returned but not refunded. I got the message after two weeks that my refund is rejected due to quality check failure. I returned the same product I received from them. I tried contacting customer care and they rejected my refund again and again. It was entirely their mistake of sending wrong product and they are not even refunding back. I'm totally frustrated by this. On contacting they are sending me the same reply on chat. It has been * weeks I'm trying.
Are you brand?
Are you Lawyer?
Club Factory
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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