Amazon
- Wrong item delivered Open
Mohit Sharma filed this complaint against Amazon on Apr 01, 2022
Resolution Demanded:
Apology
Refund
Dear Sir,
I placed an order for Macbook Pro **** MYDC*HN/A worth Rs. *,**,***/- on Amazon on **.*.**** via order number ***-*******-*******. After availing a discount of ****/-, I paid *,**,***/- for the same. The package was delivered to me on **.*.****. When I opened the package on the **th March ****, there was no laptop inside. The box was instead filled with a pack of printer sheets. The box with the laptop and its accessories was missing from the package.
I am a regular customer of Amazon and I have bought many laptops and other products earlier also from Amazon and like always, I placed my trust in Amazon when placing a prepaid order for such a huge amount. I have not only been cheated but, the trust that I placed on Amazon has been miserably breached. When I contacted Amazon, I was told that a resolution will be provided by **th March **** but despite my repeated efforts I have only received information that they are looking into the matter. On **st March **** they sent an email stating that the item was delivered in intact condition and they wont refund.
Request you to take a strict action towards the culprits and help me get my hard earned money, which is blocked with Amazon at present at the earliest.
Are you brand?
Are you Lawyer?
Amazon
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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