Swiggy Bundl Technologies Pvt Ltd
- Wrong food item delivered by Swiggy Open
Tushar Kayande filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Mar 28, 2024
Resolution Demanded:
Refund
Damages
I received an incorrect order, and upon realizing the error, I promptly contacted your customer support team. The representative I spoke to acknowledge the mistake and issued a coupon as compensation. However, I must emphasize that I explicitly communicated my preference for a refund instead of a coupon due to the inconvenience caused.
To my disappointment, the resolution provided was not aligned with my preference, and a coupon was issued instead of a refund. I would like to reiterate that I have no use for the coupon, and I am requesting a refund of the amount spent on the incorrect order.
I have been following up for the same from last three months over the mail and also tweeted the same on platform X but still I have not received the refund.
Order ID: #***************
Incorrect Order Item: * Masala Dosa instead of * Plates Sambar Idli
Preferred Resolution: Refund
Are you brand?
Are you Lawyer?
Swiggy Bundl Technologies Pvt Ltd
CoinDCX
"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"
Rahul Sharma
Related Complaints
Swiggy Bundl Technologies Pvt Ltd - Order nhi Mila Na hi refund mila Closed
Mera order id *************** hai Maine **st Aug ki night me Food order Kiya na to food mila na Paisa Complain krne pr inke support wale kuchh nhi bta rhe ...
Sep 01, 2024 by Prince Singh
Swiggy Bundl Technologies Pvt Ltd - Poor food issues Closed
Dear team I ordered in swiggy but poor food delivered in night. ...
Jul 28, 2024 by Amit sharma
Swiggy Bundl Technologies Pvt Ltd - Received demage cake Closed
Received demage cake. Problem not solved ...
Jun 16, 2024 by Gunjan Bora
Swiggy Bundl Technologies Pvt Ltd - In adequate pirtion size Closed
I ordered my food which had an order of * rotis and i was delivered * i refised to continue with the order they started negotiating with a refund of rs * which i refused....
Jun 11, 2024 by Suraiya ali khan
Swiggy Bundl Technologies Pvt Ltd - Swiggy Making a fool out of me Closed
Repeatedly after taking orders and waiting for long time they have on their own cancelled order and did not also offer any alternative. This is against the very service reason they stand for....
May 16, 2024 by Avinash Kumar