Uber India
- Wrong distance shown in the cab travel bill and high fares charged Closed
Neetu Singh filed this complaint against Uber India on Dec 17, 2020
Resolution Demanded:
Apology
Refund
Damages
I am a routine uber costumer from my mobile number +** **********.
I have booked a uber cab maruti suzuki wagonR at **:**AM on **th december **** from T* terminal IGI Airport Delhi to House Number **** Sector * Vasundhara . The original distance was around **KM and the estimated fare shown on booking was around *** rupees. But on reaching the drop location the fare to be paid shown around **** rupees . After seeing the bill i was shocked for a moment , I enquired about the same from driver but he responded by saying that bills are computed from server and they don't have any say in the same . on this i hesitantly paid **** rupees and taken number of driver for future correspondence . On downloading the bill receipt from uber app I found a discrepency there the distance travelled was shown as *** km whereas I travelled only around ** km.
The main issue revolves around actual distance travelled and the distance shown in the bill.
kindly resolve this at the earliest from your end or else I have no option but to get my grievance resolved from appropriate forum which is Consumer Court judicature at Ghaziabad .
I am attaching the bill here for reference.
kindly look into this .
Are you brand?
Are you Lawyer?
Uber India
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Uber India - Unprofessionalism Closed
On Monday morning I booked a cab from nearby kashmiri gate to ghaziabad. I called that driver n asked if he is coming or not. I and my husband waited for almost ** mint for cab to arrive. After arriving that cab driver he took another couple fo...
May 05, 2022 by Anjana kumari
Uber India - Driver demanded higher payment than the bill Closed
We had scheduled an Uber Auto at *:** A.M. on **-APR-****. The charged was ₹ *** but the driver demanded us an amount of ₹*** and was quarrelling in the destination. Auto license plate registration number: TN**CQ****. Driver’s name: Muthu...
Apr 11, 2022 by Jayachandran
Uber India - Unnecessary toll charges added to bill Closed
The trip start and destination both are in delgi ao why toll charges are being added to the bill...
Sep 30, 2019 by Payal bhatia
Uber India - Did not take the ride Closed
Today I booked a moto ride with uber from my home.The moto rider called me and confirmed that he is coming,I waited he did not come to pick up.After few minutes I got a msg you have completed your trip and I am charged of rupees **.** .Althoug...
Sep 08, 2019 by Avinash
Uber India - Excess fare collection by in the name of toll fee Closed
Toll fee has not been paid by the driver. To be refunded I have got the refund of the undeposited toll amount for my ride on dated **.**.**. It is informed that collection of toll at DND toll plaza has been stopped as per the orders of the hono...
Apr 04, 2019 by Manikandan CKN