Honda Cars
- Worst service by Honda at Patna (Bihar) Open
Saurabh Tiwari filed this complaint against Honda Cars on Jul 12, 2018
Resolution Demanded:
Damages
Dear Sir/Madam,
I own Honda City (UP-** CW ****) with the Mane of Mrs. Nisha Tiwari. My car got damaged on May **** due to minor accident.
I have given my Car to Vaishali Honda (HAV Automobiles Pvt. Ltd.) at Patna, Bihar on *th June ****.
They had committed to deliver my car back on or before **th June ****. I have not received as of now.
I have continuously following those service centres. Being a customer, I would like to raise concerns to the regulator of the industry:
*. There is no update about my car. What & when they raise insurance claim.
*. What was approved by insurance company
*. When the work will be completed.
*. Since **nd June ****, I am getting only one reply that Rear bumper which was damaged, is not received at the dealer site till now. The delivery date has been changed to *nd July ****, to *th July ****, to **th July ****. It is almost ** days, I did not receive my car as of now. They did not confirm about the delivery.
*. There is only one Service Centre of Honda in Patna. Another service centre, Brij Honda, was closed. Vaishali Honda is the only service centre at Patna.
*. This service centre has more than *** cars in queue for servicing. Vaishali honda does not have man power to provide support customer.
*. I am travelling by auto, rented car even I have a Car. There is additional expense which is occurred. Worst part is that they even do not bother about customer problems.
*. Are they compensate my travelling expense?
I raised concerns with Honda *** (Customer Service Centre) on **th June ****. This is worst place to provide any kind of service. I did not find reason for existence of the department.
The service, they have provided is disastrous, very painful for a customer like. There is no commitment at all about their promises. Honda is provided me poorest of poor service. I regret that I bought Honda car.
Dealer must compensate all the travelling expenses of customer occurred due to failure in service.
Dealer must deliver car to me ASAP.
Regards,
Saurabh Tiwari
+**-**********
Are you brand?
Are you Lawyer?
Honda Cars
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Related Complaints
Honda Cars - Faulty honda new car Closed
I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...
Aug 26, 2019 by Vivek Agarwal
Honda Cars - Defective Car Delivered Closed
The new Amaze is a defective design in Automatic transmission. Brakes are having noise as well as pick up is also defective. The model is not properly designed and the service provider has accepted also . Even Honda is also not interested in an...
Dec 28, 2018 by Saurav Agarwal
Honda Cars - Traumatizing new honda wrv music stereo!! Closed
purchased brand newly launched honda WRV nearly *months back.since than stereo system is giving sound problems and it has been replaced once but still this problem persists and no conclusive solution has been provided till date.fed up of car an...
Jan 06, 2018 by divij khetan
Honda Cars - Faulty Part in Vehicle Closed
Rear Z axle for My honda amaze is making sound from last * years. I Got repaired it from Honda dealership.HOnda repaired it for * Times. As per Honda dealer after repairing it more then * times honda replace it under warranty. As per dealer he...
Dec 09, 2017 by Amit Saharan
Honda Cars - Honda car dead after 55k kms and 4.5 years Open
Dear Sir/Madam, I have a Honda City diesel car DL*CBE -**** which I have been regularly getting serviced from Prime honda Vaishali and and once from Sterling Honda and was purchased in Feb ****. Day before yesterday I noticed heat indicator w...
Oct 20, 2018 by Vikram singh nagar