Lenovo India
- Worst company, fraud, poor service and no accountability Open
Devesh filed this complaint against Lenovo India on Aug 12, 2019
Resolution Demanded:
Apology
Replaced
Damages
I ordered a laptop on **th of July ****. Their website doesn't have proper tracking id. They reply mails and with too copy paste content after * days. None of their contact numbers actually takes you to talk to a human. All of them are computerized. You can talk to the technical team who will never provide a solution and only will say they don't know about the sales team and mail them only. It's **th of august I haven't yet got my laptop yet. Now the fraud they are doing. * days back on the *th of August I got a text which stated my order is initiated with the different order number. My original order was cancelled and the new order number was generated after **-** days. They have probably changed your specs and customized your original laptop and you can't do anything about it. They are not accountable. They mailed me it will take a *-* week and now they are saying it will take more than * weeks. Please never buy anything from Lenovo! Their service is the worst. They will cheat you.
Are you brand?
Are you Lawyer?
Lenovo India
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Lenovo India - Misuse of Laptop s personal files Closed
I gave my laptop to a service center in Indore . They kept it for one day to repair it . On the next day when I went to pick up my laptop, I noticed some of my personal files were accessed * hr ago by the engineer of LENOVO SERVICE CENTER- SYSN...
Apr 15, 2023 by Harshita Sahu
I bought a Lenovo g**-** monitor back in November **** form amazon which got display problem last week. Then I claimed warranty and they told me it will be replaced by new one by *-* days and today is * days crossed and it has still not been re...
Sep 27, 2022 by Kaustab Kar
Lenovo India - Laptop damaged from Lenovo service engineer Closed
Lenovo service engineer came for onsite repair for my laptop which is legion * and during repair, he damaged my laptop screen and after that, they refuse to do anything regarding it and after a long time still, they didn't take any action regar...
May 20, 2022 by Shubham Tiwari
Lenovo India - Speakers and camera connectivity Closed
This laptop shows "camera not found" when tried to open camera. I was not able to attend my classes due this even when I bought a new laptop. Also, the speakers of this laptop are torn giving a poor voice quality so I can not listen properly th...
Mar 20, 2021 by Kartik Bhargava
Lenovo India - Lenovo ThinkPad bad delivery Lenovo does not care to fix the issue Closed
Order No: ********** I ordered a ThinkPad from Lenovo India online store after checking configuration offered. I even called their call center and confirmed the configuration offered before ordering. They delivered the product without Windows ...
Mar 05, 2021 by SN