- Waste of money online services ^Open

Anurag Bachhas filed this complaint against Shine.com on Jul 16, 2024

Resolution Demanded:
Refund
Damages

Hello, My name is Anurag Bachhas. I had taken service from Shine.com of Resume booster and featured Profile service for **** rs on *** June ****. Then today only (* June) I got a call from shine and one relationship manager was assigned to me. Then call was forwarded to Relationship manager and relationship manager asked me to make payment for other services to get a jobs. He told me that I will have to buy three services to get a jobs but he did not told me the amount which I will have to pay to buy all the services. He first sent me one mail with payment link of amount **** rs for Application Booster Package services. Then after the payment done, he again sent me another mail saying I will have to make this other payment as well to avail services. The second payment amount was **** rs (featured Education Verification Plus Package which is literally useless and the third service was Career Assessment Test with Expert Counselling). So I made the payment. Then again he asked me to buy another service package. So I refused to buy it. So he said that if I do not buy this package then there is no use of the *st package and they will not help to get my any job calls. So he made me to do it the payment. And then again he asked me to purchased fifth package. So I asked to transfer the call to the manager because and I explained everything to manager that you should have explained all total cost required before the first payment only that you will have to buy these these services and total cost is these these. But he did not listen to me. And he said I will have to make the payment which relationship manager is asking to get the calls. So I did the payment. Because I had already paid lot of money and he said if I did not paid this last payment so other services are no use. So I paid the last payment. They fraud with me. Total amount was ****** rs. I understand that something is fishy. So after some time I called back to them and asked for refund because I haven't use the services yet and services are not started yet. But the person who picked up the call said that he will arrange a call back from relationship manager. Then I waited for * hr. Again I called but they are saying same thing to me. I want my refund back. It's my hard earned money. Please help me to get my refund back.

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