Amazon.in
- Warranty debited Closed
Christopher Keve filed this complaint against Amazon.in on Jan 07, 2018
Resolution Demanded:
Apology
Replaced
Damages
Bought a typec adapter from Everycom via Amazon. In.
Price was *** + ** for shipping, which totals ***.
The product was covered by warranty. It stopped working and I contacted the seller who asked me to ship the product back for a replacement.
I paid *** and sent it back to them, they received it and confirmed that they would send the replacement to me.
I later get a call saying that it was damaged so they couldn't replace it. I had a photo (which the seller asked me to take and send them) as proof that the product was not damaged. When I told them that I had sent a photo of the product as proof that it was intact, they said it's internal damage and can not be seen from outside.
I asked them to send it back to me because now they had my money and the product. They then asked me to pay half the price of a new one for them to be able to give me a replacement.
Amazon is not replying to my emails and I'm stuck dealing with a fraudulent seller who is extorting money to offer warranty which I've already paid for!
Are you brand?
Are you Lawyer?
Amazon.in
Meesho
"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."
Syed Noorul Arefeen
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