Realme
- Warranty claim issues Open
Boopathi Veeraragavan filed this complaint against Realme on May 09, 2023
Resolution Demanded:
Replaced
Damages
Dear Realme Team,
As I'm using the Realme products like Tv, mobile phones (* mobiles), Headset (*) . I feel very happy to use Realme products because the quality is very good and cost is very reasonable. But now I'm facing the issue in my Bluetooth headset. It's not switching on .
I went to service centre today which is there in the coimbatore city and explained the issue but they are not at all giving the proper response to the customer. They are clearly confusing the customers .They doesn't know the value of the product and they don't have proper material to give the reason to the customer.
I had very long argument to creat the job sheet and finally they brought my headset into their room and told me that there is a small whole in the headset. Seriously I don't know when it was happened.
I don't know that due to the small whole the headset is not working properly .Oh my god!!
Finally they sent me back by saying that you can't claim the warranty.
Are you brand?
Are you Lawyer?
Realme
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
Related Complaints
Realme - Touch screen not working Closed
I bought my phone on** june but currently my phone touch screen is not working &display screen out of phone. ...
Aug 12, 2024 by Priyanka soni
Realme - Package not delivered Closed
Didn't get any call from delivery partner, but got message delivery unsuccessful. Delivery person not picking up call....
Jun 12, 2024 by Akshay S Suresh
Realme - Urgent Request for Resolution of Green Line Display Issue on Realme Mobile Closed
Dear Customer Service Team, I hope this email finds you well. I am writing to bring to your attention a critical issue I am facing with my Realme X* Pro, which has caused considerable inconvenience and frustration. Recently, my device's s...
Apr 27, 2024 by Darshit Ranpara
Realme - Tv display issues and remote stopped working Closed
I bought television of realme brand on ** th August and there were display issues that we reported on ** th September. Also the remote stopped working for this television. I have contacted the brand and sought replace but they are delaying my r...
Oct 15, 2023 by AK Tripathi