Flipkart
- Violation of T C by Flipkart Open
Prosenjit Roy filed this complaint against Flipkart on Mar 01, 2022
Resolution Demanded:
Refund
Damages
Flipkart charges additional fees to offer protection plans for TVs. Protection plan includes a buyback discount if within * years a new TV purchase has been made by exchanging the old one. As per policy discount can be claimed while placing a new TV order. I have bought three TVs with protection plans and all are within * years tenure. For none of them buyback discount is getting applied. Flipkart acknowledged the problem but denied a resolution.
I have spent so many hours over the phone and numerous emails were exchanged too. But till today the buyback discount is not working in my account. A docket is also open in the national consumer forum. Flipkart once closed the docket without doing anything and the consumer forum proactively reopened the ticket seeing the state.
Here I appeal to Flipkart not only to address the problem but also to compensate for the loss and harassments caused through the follow up process.
Are you brand?
Are you Lawyer?
Flipkart
Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
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