Ktm India
- Unsatisfactory Service Experience Open
Rahul Nair filed this complaint against Ktm India on Aug 23, 2020
Resolution Demanded:
Replaced
Hi KTM India,
I'm writing this mail to convey my horrendous service experiences so far owning a Husqvarna Vitpilen ***.
From the very beginning, my brand new bike came with a faulty head light and a lot of scratches on it and hard water spots and panel gaps.
The head light was replaces but the remaining issues are yet to be resolved including a faulty panel.
Further within ** days time, My fuel pump got faulty and made a lot of noise while priming and riding. When I went to the Ulhasnagar Service Centre in Varap they said it's fine and kept denying the faulty fuel pump.
The problems developed further when my motorcycle would refuse to start once stalled and I'd have to kill the engine and turn off the ignition and then turn ON the ignition and start the engine. The service centre still denied the faulty fuel pump and it took me three visits to the service centre for them to finally place an order for the fuel pump and it's been ** days since then and my fuel pump is yet to be replaced.
The motorcycle further developed another problem where my motorcycle would refuse to slot it *st gear from second gear, the gear keeps slotting into neutral even with a heavy foot.
The service and the sales experience has been extremely disappointing and disheartening.
Are you brand?
Are you Lawyer?
Ktm India
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Related Complaints
Bought a new KTM duke *** which comes with * years warranty,From day * I have been facing issue with right side front forks which is leaking oil.The KTM service centre Ambattur Estate Chennai Branch refuses to change it under warranty....
Feb 08, 2024 by andrew
Ktm India - Fraudulant Service Open
Year ****: My KTM RC *** was giving me problems and i had sent it for service at KTM Madhapur Service center. After thorough checking the mechanic confirmed that there was an engine issue and there will be a lot of parts to be replaced....
Apr 14, 2022 by Akshay Sharma
Ktm India - Faulty engine issue not resolved Open
I Bought a Duke *** with a lot of love and passion, but I discovered that my bike had some engine manufacturing problems which were found within * years of usage and ***** Km approximately. I informed that my engine was producing a strange e...
Jun 14, 2021 by Hari Haran
Ktm India - False commitments Open
i purchased ktm rc *** on **rd may since then the dealer has been fooling around with the false commitments *st there was an iphone contest going on where my photo was clicked and if i was lucky then i would have won an iphone x. where these gu...
Jul 12, 2018 by Suveer Mahajan
Ktm India - Cheated by the company Open
Getting no responses from the companies officials and no proper explanation.I purchased my bike in last November and in *months of purchased I faced issue in engine head noise when i showed this to service center they said we are not having par...
Mar 18, 2018 by Nazar Kumar