Tata Motors
- Unfair registration delivery of defective Tata Nexon EV vehicle Open
Anup Anand filed this complaint against Tata Motors on Jul 20, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
KHT Motors, Domlur registered & sold a defective EV vehicle (Chasis no. MAT******PLJ*****) for which I have been running pillar to post to get the issues rectified. More than ** defects were flagged at the time of delivery on May **, **** which was supposed to be a Brand New Car. I have made multiple visits to their workshop (since May **, ****) to get the issues rectified. Workshop took *-* weeks to address the first set of issues which included numerous follow-ups with multiple authorities.
I have sent a written notice (not Legal) to KHT Motors, Domlur and, Tata Motors, Mumbai on Jun **, **** to which I have not received any reply till date.
After running the vehicle for some ***+ KMs, new defects were reported and had to drop the vehicle once again at the workshop on Jun **, ****. Workshop took * week to fix these issues only to find that some of them are still not fixed.
Additionally, dealer tried to sell a wrong Wall Charger with this vehicle. After a rigorous follow-up with the dealer and KHT Sales Head Office, the correct charger was delivered to my residence on May **, ****.
I have posted about my ordeal on X (Twitter) too but, the only resolution I am getting is to get the defects fixed under warranty from the Workshop. Its been * months now and I am still not satisfied with this Sale and the resolution being offered. I feel cheated and mentally harassed due to this whole episode which still remains open.
Are you brand?
Are you Lawyer?
Tata Motors
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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