Amazon.in
- Unauthorized purchases done Open
Ajay kumar Goud Ningagoni filed this complaint against Amazon.in on Aug 24, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
My HDFC Credit card was used for * transactions on **/**/**** at Amazon.in for purchasing * Amazon pay Gift cards amounting a total of **,***/- (**,*** each). I reached customer care of HDFC as well as of Amazon.in on the same day and even raised a complaint in Cybercrime PS, Gachibowli. For the same reason I reached Amazon.in and they are accepting that the transactions are not done by me and they had cancelled the orders. But till now I didn't get any refund from Amazon.in as those orders were cancelled.
They did not even find out the details of the fraud who has accessed my account and who has used those Gift cards. I want the fraud details who have used gift cards for sure.
The Amazon is saying that bank will issue the refund but Bank is saying that Amazon has to refund the amount.
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Amazon.in
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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