Yatra.com
- Unable to use my credit shell Offered Resolution
SALIL VIDYARTHI filed this complaint against Yatra.com on Oct 07, 2020
Resolution Demanded:
Refund
Damages
I booked one flight (indigo) ticket from vizag to ranchi dated **.**.**** bearing PNR no.AF*MXV and it costed me Rs.*****. But due to imposition of lock-down owing to COVID-** flight got cancelled and the entire amount was kept as credit shell. After nearly * months i booked one indigo flight ticket dated **.**.**** using my credit shell and it costed me Rs.**** bearing PNR no.DMFBGN. But again flight got cancelled from airline side only. So again they put that amount in credit shell only. From here my agony starts. Now for the past three months i have been trying to use my credit shell to book flight tickets but every time one message is displayed on yatra app that i should drop a mail at support@yatra.com and one of their agents will get in touch to help me with this booking. I have written so many mails at different platform but all my efforts went in vain.
Are you brand?
Are you Lawyer?
Yatra.com
Nobroker
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B
Related Complaints
Yatra.com - Bus ticket refund amount Closed
I have booked a bus from Hyderabad to Bengaluru through Yatra.com on *th may **** and it has been cancelled by bus driver so I have raised a complaints against the refund but there is no response from their side so please help me...
May 09, 2024 by Pinky L
Yatra.com - Wrongly charging Cancellation Fees Closed
When i booked the room it was showing ***% refund if cancelled before **th April but now its charging *** rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before bookin...
Apr 11, 2024 by Harish Singla
Yatra.com - Money deducted but booking not recorded successful on yatra com Closed
I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...
Feb 15, 2024 by Mohd Ali
Yatra.com - Not got my refund Closed
I have cancelled my ticket and asked for yatra ecash wallet. But when I got my ecash wallet and tried to book again it got deducted again and the other case is my another ticket got cancelled by airline and the airline is saying that they have ...
Feb 10, 2024 by Atulya Milind
Yatra.com - Flight refund not initiated Closed
My flight was cancelled by indigo airlines itself and after that they initiated my refund on the booking agency yatra.com . And when i claimed yatra for my refund they just notified me that no refund has been initiated by the airline. Very ter...
Feb 07, 2024 by Darshana Thakuria