UBER
- Uber Credits Closed
S G filed this complaint against UBER on Sep 05, 2019
Resolution Demanded:
Refund
Damages
I have €* of Uber credits available in my account. I am in India now and there is no way that i can use these credits due to currency difference.
This incident occurred when i booked an Uber while on vacation (in Europe). The driver cancelled the booking and Uber deducted €* from my card. On raising the issue, they gave me uber credits instead of returning my money back to my card.
I requested them to either-
*. Return the amount back to my card OR
*. Change the currency from Euro to INR so that I am able to use it,
But they denied to do any of the above.
Uber first of all deducts my money due to a mistake of their staff, they then give me uber credits instead of refunding me the money. Why did they block my money at first place? And now they are denying me its use in any form. It is my hard earned money and they can't deny me its usage.
They have caused me so much mental agony by doing this and by denying to cooperate in any manner just because its been more than ** days from the date of travel. That does not make my money theirs. I requested for it to be refunded when i knew i won't be able to use it any more.
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UBER
MakeMyTrip
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