Realme
- Tv Display problem technicians not showed up and no response in customer service too Closed
Shalinipooja filed this complaint against Realme on Jul 22, 2021
Resolution Demanded:
Replaced
I have purchased a realme ** inches Android tv in filpkart on Ja***y ****. On May ** the tv display got burnt and pink color lines were appeared and then I raised a complaint in realme customer service on may ** and there said that due to lockdown there is no service available now...so again i recomplained after lockdown June *....and then there have asked me to mail them some proofs regarding the tv...and said that technician will call u within ** hrs....And again there is no response from there side for one week....so we claimed for warranty on filpkart....and filpkart technician showed up on july *....and he said that the warranty under complete protection, so claim the brand warranty....And then on the same day I complained the realme customer service I have received a msg that within ** to ** hrs technician will visit your place....And then I'm calling the customer service regarding this for past * weeks there is no proper response...
Are you brand?
Are you Lawyer?
Realme
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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