Amazon.in
- Toys delivered instead of INR DJI Mavic Air drone Open
Kunal Swami filed this complaint against Amazon.in on Oct 14, 2019
Resolution Demanded:
Apology
Refund
I ordered a DJI Mavic Air drone from Amazon.in during the great Indian festival. The amount I paid was INR *****. However, I was shocked to receive * toy helicopters (just worth INR ****). The delivery was performed on Oct **, I raised a complaint to Amazon.in customer care, sent them pictures through email, they said they will investigate and come back after *-* days. However, I have not received any update on my issue. They even cancelled my refund/return request saying that it will be processed only after their internal investigation. Given the significance of the issue, I am very disappointed with Amazon.in support team. I have wasted lots of time and faced mental trauma because of this order from Amazon.in.
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Are you Lawyer?
Amazon.in
Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
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