Nobroker
- Stolen goods misled with false information Closed
Lee Miranda filed this complaint against Nobroker on Aug 16, 2023
Resolution Demanded:
Apology
Refund
Replaced
Damages
I am writing to formally convey my profound dissatisfaction regarding the handling of my recent transaction with your company. This sentiment arises despite the courteous treatment I have consistently shown to your staff and associated moving partner.
Initially, I was given assurances by one of your representatives that the moving process would not be outsourced. I had explicitly sought clarification on this matter prior to agreeing to your terms and remitting the initial payment. I urge you to review the call records to substantiate my claim. It was much to my dismay that I later discovered the task was delegated to 'Mann Relocations Packers and Movers'. By that juncture, it was too late for me to reconsider as my alternate vendor of choice was unavailable for my preferred moving date.
Additionally, I was misled concerning the number of personnel assigned for packing. I was given to understand that between four to five individuals would be dispatched. However, only two appeared at the outset, with three others joining them after a considerable delay. Notably, the initial two arrived an hour later than the stipulated time, leading to my inability to utilize a personal vehicle I had reserved for my journey to Mumbai. This delay also resulted in the entire packing and loading process being postponed.
Further aggravating the situation, during my stay in Pune, I was informed of the deployment of only three personnel for the unloading in Mumbai. On speaking to your team, assurances were given that this would be amended to five individuals. Regrettably, this rectification was not observed. The limited manpower rendered them incapable of handling my three-door cupboard without inflicting damage, compelling me to discard it. This loss consequently impeded my unpacking, contributing to the delayed reporting of a missing wine bottle.
In the midst of these challenges, I have exhibited nothing but generosity towards your team. I covered breakfast expenses in Pune and graciously tipped the crews in both Pune and Mumbai – **** INR in total. Additionally, I provided them with several items, including a three-door cupboard, a double bed, a branded mattress, a refrigerator, and a washing machine, as a gesture of goodwill. It is particularly disconcerting to realize that amidst such benevolence, an item of sentimental value was pilfered.
The entire ordeal has been less than satisfactory. I trust that you will address this matter with the seriousness it warrants, ensuring that accountability is maintained and appropriate compensation for my losses is rendered. The aforementioned wine bottle was valued at **** INR, though my total incurred expenses surpass this amount.
I earnestly await a comprehensive resolution to these concerns.
Are you brand?
Are you Lawyer?
Nobroker
Nurserylive.com
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
Related Complaints
Nobroker - Refund my money Closed
Nobrokers sales manager give commitment of selling my flat on ** to ** lacks against Rs ** thousand plan. But still no response t ...
Apr 19, 2024 by Vilas Eknath Ghosalkar
Nobroker - Flats not available at the location fake property Closed
I've signed up for NoBroker's paid service, yet I'm facing challenges as **% of the flat owner's contact details remain inaccessible. Moreover, there are suspicions regarding the legitimacy of the property listings. Initially, the representat...
Apr 10, 2024 by Gaurav Gupta
Nobroker - Forcing customers to take subscription rented out properties for Closed
No broker is scamming customers with properties which are rented out properties and forcing customers to opt for subscription by giving false information about the availability of property....
Apr 09, 2024 by Waseem
Nobroker - Advance Money refund Closed
I booked a house for rent in Bangalore. and paid advance amount of Rs. *****/- which was supposed to be adjusted with Security deposit. however the house owner at the time of shifting denied saying house is not available. No support from Nobrok...
Apr 05, 2024 by Ratan Kandulna
Nobroker - Refund not being processed by NoBroker Closed
I had taken a Super-Money Back Plan from Nobroker to find a tenant for my flat Rs **,***/- It was a **-day plan (*-**-** to *-*-**), wherein money is refunded if they do not find a tenant or if I find a tenant at same terms They did not find...
Apr 03, 2024 by shehnaaz