Decathlon Online Shopping
- Some Order Items not shipped delivered Closed
Revanth Kumar G filed this complaint against Decathlon Online Shopping on Jun 24, 2021
Resolution Demanded:
Apology
Refund
Damages
I have made on online purchase in Decathlon.in on *-Jun-**** for a total value of Rs.**,*** which includes the delivery charge of Rs.*,*** with promised delivery date of **-Jun-****. The order contained a total of ** items, of which * item was delivered on *-Jun-**** which has a value of Rs.*,***, and on **-Jun-**** another ** items was delivered in a single package which has a combined value of Rs.**,***. There are still * items pending to be delivered with a combined value of Rs.**,*** and shipped charges of Rs.*,***. However, on **-Jun-****, the whole order was marked as delivered in Decathlon.in website and also received email on same when there are pending items to be shipped. I am have been following up with Decathlon customer support since **-Jun-**** both over emails and phone, still the pending items are not yet shipped by Decathlon and being delayed as on **-Jun-****. The combined value of * pending items along with shipping charges is Rs.**,***.
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Decathlon Online Shopping
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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