One Plus
- Software issue created by one plus Open
Vijay das filed this complaint against One Plus on Jan 08, 2024
Resolution Demanded:
Replaced
Hello sir/madam
My name is Vijay Das I had purchased one plus refurbished phone from Amazon, financed by snapmint.Due to company software issue , green line appeard in between of my phone . When I went to one plus for replacement or repair of my phone they had told me your phone is from out of India and we want *st owner bill to fulfill your demands according to company policy, Then I had contacted to snapmint and told them about this issue they had told me we will contact to Amazon and clear your issue . But they are telling me same thing from more then * month and now they are telling we do not have *st owner bill with us we can't help you . The problem was created by one plus in my phone they are allowing Amazon to sell one plus refurbished phone and as a consumer I am facing a issue between all three of this company. I don't know whom should I blame for it but as a consumer I am only asking for same treatment which is done by other one plus users. Hope you can understand
Thank you
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