Videcon D2H
- Service not providing Closed
prameela devi sadu filed this complaint against Videcon D2H on Jun 07, 2019
Resolution Demanded:
Apology
Replaced
Damages
Hello,
I have raised a request on **th of May **** for reinstallation on **st May ****. But we did not get any call from the technician. then again I have called to customer care to check the status on *nd June. they said request not raised then I ask them to raise new request. They said installation will be done in **Hrs. But even I did not get any from them and again I called on *th they said request closed wit the comments "customer not responding". But I did not get any call\ miscall alert from them. Again they raised new complaint and they asked me to hold for * working Hors. still the issue not resolved again I called them they said again issue will resolve by today * PM still I did not receive any call from technician. Now I called again to customer service they are asking me to hold till tomorrow after noon. how pathetic. unable to bear it
Are you brand?
Are you Lawyer?
Videcon D2H
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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