Tikona Digital Networks
- Service not activated after recharging Rs 899 voucher Closed
Ankita filed this complaint against Tikona Digital Networks on Jan 14, 2019
Resolution Demanded:
Apology
Damages
I have recharged a voucher of Rs *** on my account **********
on ** jan **** at **.** pm afternoon, but still its not been activated.
Each time I call customer service, they ask me to wait or they say they have escalated the issue or raised a complaint for which they are again asking ** hours.
when I was recharging, they told me within * hrs, it will be activated, but its now ** hrs and internet still not working.
Today is working day i.e ** jan ****, so please as a compensation of your service causing severe inconvenience, pay me Rs ****, which is my per day loss caused by tikona.
Last tikona representative I talked with was :
Mr Bhavesh Sagvakr
Emp Id-******
Place - Bhandup,Mumbai
Time - ** jan ****,* :** Am
Are you brand?
Are you Lawyer?
Tikona Digital Networks
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Tikona Digital Networks - Fake billing and threathen calls Closed
As per my request, on **/May/**** via telecommunication, my service was disconnected on **th May ****. On *th July i have cleared my dues with Tikona PVT Ltd of Rs ***.**/- (rental plan charge), reason of non payment from **th May till *th Jul...
Dec 14, 2019 by Aravind V K
Tikona Digital Networks - Refund not provided Closed
I have shifted from my location and raised request with Tikona for relocation. They said yes that They will provide relocation. This is done on *th Sept ****. As amount is suppose to be paid at the start of billing cycle in Tikona, I paid the ...
Sep 26, 2017 by Amrita Iyer
Tikona Digital Networks - No response for Account Deactivation Request mail. Closed
Using the Tikona broadband services since September ****.Requested them by mail to deactivate my ID ( **********)on ** April -****.Till date even I didn't receive a acknowledge mail for my account deactivation request.But they are sending the b...
May 21, 2017 by Shanmuganathan N
Tikona Digital Networks - Service issue Open
It's been many days since I have been trying to get in touch with Tikona Customer care, either through the number provided or through tikona app. But no one has responded. My wifi is not working since many days . My User id is ********** . Comp...
Jan 23, 2022 by Rahul Preenja
Tikona Digital Networks - Tikona Internet Service Disconnection Open
Due to relocation, I wanted to disconnect the Tikona broadband service and for which I was chasing with them since more than a month. After multiple emails and requests, I received an email that the service disconnection is completed but no tec...
Aug 20, 2020 by Sushil Bhole